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Thread: One for the Cisco Guru's

  1. #1

    Question One for the Cisco Guru's

    Here is one that has got me puzzled
    Got some stuff on auction and just checking it

    Cisco 1721

    Router powers up OK and post looks OK from indicator lights ( power light on , OK light flickers and then goes solid ) ETH port light also flickers for post and WIC card light comes on and stays on.

    The problem is that there is NO console output in terminal ( Terra Term )

    There is also no output from the AUX port

    I have tried setting different port speeds without any luck.

    I know that the cable is OK and the terminal TT is OK as the previous router I checked all came up 100%

    I see two scenarios

    1.) The console port is toast ?

    2.) Some bright spark has disabled a whole lot of stuff and made the router accessible only from Telnet ?

    Problem is I do not know what the IP addresses are

    I tried the break sequence but if the console port is disabled then that is not going to help either.

    Does anyone know how to check to see if the the console port is functional ? ( via the console lines and a multi-meter )

    Any other ideas -- short and clear the NVRAM ?

    I hate to chuck the router !

  2. #2
    Super Grandmaster gregmcc's Avatar
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  3. #3

    Default

    You should see at least bootstrap messages on the console. Have you tried a rollover cable?

  4. #4

    Arrow

    Quote Originally Posted by Sinbad View Post
    You should see at least bootstrap messages on the console.
    Have you tried a rollover cable?
    Hi ,
    Sure -- as mentioned working fine on previous router ( and all others )
    Genuine Cisco console rolled cable

    I am not sure if one can do a "shutdown" on a line ( console ) ? -- too scared to try

    One can set "no logging" and one can set "no exec"
    which would I think stop all output and input to the console port ( line con0 ) ?

    I am trying to find a way to test the console port ( electronically ) to see if it is working.

    I have gone through all the obvious stuff. ( sometimes "Murphy" is overactive )

  5. #5

    Arrow Troubleshooting

    Quote Originally Posted by gregmcc View Post
    Thanks
    If you cannot see any print out on the terminal screen then all of these are of no help
    I am familiar with them though

  6. #6

    Unhappy "no exec"

    OK
    As I thought you can disable the console and aux ports


    NEVER issue the command “no exec-timeout” – instead it is much safer to use “exec-timeout 0″, because people make mistakes when typing “no exec-timeout” and end up with “no exec”, which means “do not run the Cisco IOS exec under this setting”. It can be used as a way of totally disabling the AUX port, (under line aux 0) or even disabling telnet (under line vty 0 4)


    http://rednectar.net/2011/08/27/neve...meout-command/


    As suggested the no exec command disables all EXEC sessions to the router via that port.If you issue this command on the console port of the router because it will disallow all exec sessions to the router's console port.


    https://supportforums.cisco.com/thread/2016430

    Possibly some bright "security" person disabled the console and aux and made the router only accessible via WAN serial telnet ? FA0 also looks to be in "shutdown" state ?

    IF so I wonder how one ever gets into the router without knowing the IP used on the WAN serial interface ( and the passwords ) ?

    Must be a way to clear the NVRAM ?


  7. #7

    Talking Update :D

    OK Cisco Gurus
    No takers so far ?
    To easy ?
    To boring ?
    To tough ?
    What happened to "no muff to tuff" ?

    Here is an update

    Got some other bits and pieces together

    Got another router set up some WIC1T's and a DCE to DTE cable and voila

    Set CDP and got some result

    Code:
    Erebor#sh cdp ne de
    -------------------------
    Device ID: ugu-har
    Entry address(es):
      IP address: 192.168.0.17
    Platform: cisco 1721,  Capabilities: Router
    Interface: Serial0/1/0,  Port ID (outgoing port): Serial0
    Holdtime : 154 sec
    
    Version :
    Cisco Internetwork Operating System Software
    IOS (tm) C1700 Software (C1700-Y-M), Version 12.3(1), RELEASE SOFTWARE (fc3)
    Copyright (c) 1986-2003 by cisco Systems, Inc.
    Compiled Thu 15-May-03 12:18 by dchih
    
    advertisement version: 2
    
    Erebor#
    OK so now I know the IP address of the Ser0 on the "busted" 1721

    OK what next ?

    Come on Gurus I know you can do this

  8. #8

    Default

    Well you could connect a dte/dce cable between your working router's serial and the 1721s serial, dce plugged in to working router. Set clock rate and ip address - 192.168.0.18 255.255.255.252 or 255.255.255.0 mask, just try both and see if you can ping/telnet to the 1721
    Last edited by gareths; 23-07-2012 at 10:58 PM.

  9. #9
    Super Grandmaster ponder's Avatar
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    Default

    Something here is not right. Even if it's configured with “no exec-timeout” you should still be able to get into the router via ctrl-break (or whatever other sequence is used by your client).

    The reason I say this is the 'break' interrupts the boot sequence resulting in the config file in nvram not being parsed/loaded and those commands live in the config file. And the break occurs before the config is loaded (or not loaded in this case). Even if the 'break' was disabled via conf reg it should still drop you into rommon mode.

    I know you have checked this but could you post the pinouts of your console cable? Secondly what OS are you using? You are using terraterm?

    Could you post a pic of the NVRAM chips on the motherboard so I can make out the writing on them. There might be a way to short some pins to erase them but will have to check up on it.

    The only other thing that comes to mind is that those ports are shot.
    Last edited by ponder; 24-07-2012 at 05:16 PM.
    entia non sunt multiplicanda praeter necessitatem

  10. #10

    Default

    When you had the two routers connected to get the CDP info, could you telnet to the serial interface of the 1721?

    When using break:

    Step 1 Do one of the following:
    If break is enabled, go to Step 2 - normal rommon prompt
    If break is disabled, turn the router OFF, wait 5 seconds, and turn it ON again. Within 60 seconds, press the Break key. The terminal displays the ROM monitor prompt. Go to Step 3.
    Note Some terminal keyboards have a key labeled Break. If your keyboard does not have a Break key, refer to the documentation that came with the terminal for instructions on how to send a break. To send a break in Windows HyperTerminal, enter Ctrl-Break.

  11. #11

    Arrow Caveat

    Perhaps you have forgotten

    "no service password-recovery"

    IF this is enabled then break is NOT going to work will work but it deletes your previous config -- IF I understand correctly ????

    I think that "no exec" on the console port will stop any output from that port ie. NO display ?


    I can telnet to the serial int using that IP -- BUT blocked by a password

    I am not sure that the console & aux as well as the ethernet ports can ALL be blown ?

    I did have to replace one of the tantallum caps though.
    Last edited by b@nD; 28-07-2012 at 07:20 AM.

  12. #12

    Arrow Millstone

    Quote Originally Posted by ponder View Post
    I know you have checked this but could you post the pinouts of your console cable? Secondly what OS are you using? You are using terraterm?
    It is the exact same cable that is being used on another 1721 and the 1841 --- and works fine
    The break sequence also works 100% [Alt+B]
    Quote Originally Posted by ponder View Post
    Could you post a pic of the NVRAM chips on the motherboard so I can make out the writing on them.
    There might be a way to short some pins to erase them but will have to check up on it.

    The only other thing that comes to mind is that those ports are shot.
    Thanks
    where should I post pic to ?
    I can see the two Intel Strata flash chips but where would the NVRAM chip be if it was separate ?

    There is a bit of a catch 22

    IF clearing the NVRAM works fantastic
    IF it does not work ie the con aux and eth are still not accessible then one is truly fooked
    Because with a erased NVRAM the ser is going to lose it's IP address -- and then what ????

    At least if the unit was accessible via telnet it might be useable

    Either way up the creek with the cannibals chasing
    Last edited by b@nD; 28-07-2012 at 07:21 AM.

  13. #13

    Default

    If "no service password-recovery" is enabled you are a bit screwed if it is a live router and you do not know the telnet password.

    Otherwise I would erase the config as per the method described in the link. If you do not have a backup of the config you would need to then reconfigure from scratch but at least you have a working router again.

    The console and aux ports can be disabled via the config so the scenario is plausible. Only way is to erase to default.

  14. #14

    Default

    Rommon mode, confreg, sh startup-config, copy to clipboard, paste to notepad, wr erase, confreg, reload, paste config back and sort out the line con 0 settings.

  15. #15
    Super Grandmaster ponder's Avatar
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    Default

    Quote Originally Posted by dabouncer View Post
    Rommon mode, confreg, sh startup-config, copy to clipboard, paste to notepad, wr erase, confreg, reload, paste config back and sort out the line con 0 settings.
    See post#9 (assuming the console/aux ports are not shot)
    entia non sunt multiplicanda praeter necessitatem

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