Cancelling my Telkom ADSL

[NN123]

OK, I want to cancel my telkom ADSL line and Uncapped Data at the end of July.
I phoned in and they say I can only cancel at the end of the month because when you phone in to cancel they immediately cancel the package. They say I will be payed pro rata on my Line but is it true that I cant cancel during the month and be payed pro rata for the adsl package as well. I got a feeling these consultants are full of BS.

[MickZA]

Some ISPs will charge pro rata for the first month when you open an account but I don't know of any applying pro-rata to the last month - use it or lose it.

[Mr.CookieMonster]

How much is the cancellation fee for cancelling a Telkom ADSL Contract?

[MickZA]

How much is the cancellation fee for cancelling a Telkom ADSL Contract?

Depends on the type of contract and how long it still has to run, you'd need to contact them with your account details.

[NN123]

I'm not on contract, but usually is the balance of the payments left, so it makes no sense to cancel.

[chrisc4290]

You can give them notice whenever you want. Just go for it and get the name of the operative who helped you, plus a reference number. Then, if they screw up, you can refer to this.

[Stokstert]

I cancelled my ADSL on the 27th Dec 2011. It was disconnected on 28/12 but they invoiced me for the following four months for data which I obviously could not use as the line was dead. Now I got a credit for the four month's data cost at the end of June 2012.

[buyeye]

I cancelled my ADSL on the 27th Dec 2012. It was disconnected on 28/12 but they invoiced me for the following four months for data which I obviously could not use as the line was dead. Now I got a credit for the four month's data cost at the end of June 2012.

How did you time travel?

[NN123]

You can give them notice whenever you want. Just go for it and get the name of the operative who helped you, plus a reference number. Then, if they screw up, you can refer to this.

cool tx man.

[NN123]

Tx all for the help