Issues with 9800 torch

[powermzii]

Hi guys, need some advice/help.

Am completely useless with BB technology but my girlfriend has a torch 9800 that has started to give her issues

It randomly switches off regardless of the battery level and only comes on if the battery is pulled or it is plugged in to a charger.does anyone know what the issues could be?hardware or firmware?

[dheshenp]

Da main issue is that its a bb....

[abzo]

Hardware issue. Probably fluid damage. Does she use the phone only as intended?

[powermzii]

Hardware issue. Probably fluid damage. Does she use the phone only as intended?

As far as I am aware yes..but I will check for the water damage issue.

So there is nothing firmware related that I could do to fix it without taking it in?

[powermzii]

Da main issue is that its a bb....

Lol...yeah but you know how they get with BBM and whatnot...

[abzo]

Have the phone inspected for water, pyridine, squalene, urea, acetic acid, lactic acid, complex alcohols and glycols, ketones, and aldehydes

[miz_pimp]

It could also be a faulty battery. Try testing the phone with another battery to check if the battery, or the hardware, is faulty.

[powermzii]

Have the phone inspected for water, pyridine, squalene, urea, acetic acid, lactic acid, complex alcohols and glycols, ketones, and aldehydes

Lol @ urea

Thanks man..will take it in and have it checked out. Phone is just a year old :-/ wish it was as easy as flashing custom rooms on android (am I allowed to say that here)

[powermzii]

It could also be a faulty battery. Try testing the phone with another battery to check if the battery, or the hardware, is faulty.

Will get her to check it out at work tomorrow

[Centronix]

Sounds like a faulty battery. Get it checked. It might take up to 8 weeks to get the phone back if you give it to MTN. Good thing with BB is that if they can't fix the fault, they give you a new one. Good luck

[MrMag]

Hi I have the same phone same was happening then after a few weeks screen graphic started
going weird after opening slide and opening an app. This made use of the phone awkward
a day or so laster screen went blank regardless if in close or open mode. Faulty ribbon was the cause
had same replaced phone is 100% now and no switching off.

Could be leading to the same fault I had !!

[SphereZA]

Lol @ urea

Thanks man..will take it in and have it checked out. Phone is just a year old :-/ wish it was as easy as flashing custom rooms on android (am I allowed to say that here)

its easier flashing a BB than a droid.

[Claymore]

It might not be a bad idea upgrading to the latest 9800 OS.

[powermzii]

It might not be a bad idea upgrading to the latest 9800 OS.

when she did a firmware check it was reported that she was on the latest OS, am not too clued up with the firmware landscape but when i checked the VC website it seemed to be the latest as reported. Would you have other sources for these?

[MandM]

when she did a firmware check it was reported that she was on the latest OS, am not too clued up with the firmware landscape but when i checked the VC website it seemed to be the latest as reported. Would you have other sources for these?

http://forums.crackberry.com/blackbe...rch-9800-f209/

There are a couple of options at this link. You can choose an "official" release from any vendor (just remove the vendor.xml files before installation, you will find all the instructions on the forum) or a "leaked" os. I don't understand why the South African couriers do not offer these upgrades to us more frequently, because I have found that they improve things.

Even so, the issues sounds like a bad battery to me.