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Thread: Lost connection on certain channels

  1. #1
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    Default Lost connection on certain channels

    I have the dstv extraview setup with a pvr and the small ugly silver decoder. Over the last 2 days I've get a lost connection error on the small decoder but only on certain channels like mnet and the movie channels. Comedy central and food network works properly. Has anyone else experienced this? Do you know what the issue could be?
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  2. #2
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    Could be that the decoder is only receiving horizontal channels, if you have a spare port on a multiswitch swop the cable thats going to the decoder with the spare one & check

  3. #3
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    Quote Originally Posted by Smurfatefrog View Post
    Could be that the decoder is only receiving horizontal channels, if you have a spare port on a multiswitch swop the cable thats going to the decoder with the spare one & check
    Would it just stop working though, everything worked fine for the last 6 months.
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  4. #4
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    Quote Originally Posted by MOwrt View Post
    Would it just stop working though, everything worked fine for the last 6 months.
    It shouldn't, but ports on multiswitches can sometimes be faulty

  5. #5
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    This started happening on both decoders last night. Seems like all the multichoice channels dont work. Mnet,mm1,supersport etc. All other channels work fine.
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  6. #6

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    Swop the 2 input cables into the switch. Rescan. If you now have the missing channels back and you lost the working ones, you have an issue on the one cable from the dish. Could be the cable itself or the output from the LNB. Could even be LNB skew.

  7. #7
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    Similar issue, I always cut the power to both decoders, this resets the multiswitch and it works after that.

    Sent from my BlackBerry 9780 using Tapatalk

  8. #8
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    Quote Originally Posted by Tremayn View Post
    Similar issue, I always cut the power to both decoders, this resets the multiswitch and it works after that.

    Sent from my BlackBerry 9780 using Tapatalk
    Ive tried that but doesn't change anything. I think it might have something to do with the cabling. Need to get onto the roof to have a look.
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  9. #9

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    Quote Originally Posted by Tremayn View Post
    Similar issue, I always cut the power to both decoders, this resets the multiswitch and it works after that.

    Sent from my BlackBerry 9780 using Tapatalk
    Nope... A switch has nothing that can be reset. It either works or it doesn't.

  10. #10

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    had that problem last night. working now

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