We have a 3G contract with Vodacom and received a shocking account of R20K this month.
Our contract gives us 2Gig per month and, whilst we normally exceed that limit and get charged out-of-bundle rates, the total bill is never more than approx R1 500.
We tried to find out from them how it is possible that we used so much data and they were uhmm-ing and ahh-ing and could not give a proper answer. The guy I spoke to, speculated that it could be due to e-mails looping (the IT people will know what that means, I don't!) or that there could be viruses on the PC.
Does that sound like a probable explanation to you guys?
We reported them to the Consumer Commission and will see what happens.