Complaint against Vodacom

[Madhawk]

I'll run a competition.

If you correctly guess blu's real name, you win a bottle of Frangelico....

Tammy
Angela
Janine
Carla
Maria
Maggie
Joanna
Hilary
Anna
Sonia
Carla
Michelle
Sheila
Shelley
Sandy
Samantha
Angela
Paula
Mariska
Monica
Mandy
Tania
Nichole
Elizabeth
Malisa
Fatima
Jessica
Lilly
Tiffany
Kathy
Teresa
Vicky
Sandra
Sharon
Shona
Lora
Rachael
Linda
Patricia
Jennifer
Susan
Margaret
Nancy
Betty
Helen
Donna
Carol
Ruth
Sarah
Kimberly
Rebecca
Pamela
Brenda
Amy
Debra
Amanda
Stephanie
Christine
Joyce
Diane
Alice
Heather
Julie
Gloria
Irene
Jane
Jessica
Tracy
Wendy
Grace
Elaine
Gemma
Emma
Sally
Erica
Holly
Katie
Sue
Gina
Milanda
Tamara
Naomi
Becky
Daisy
Tracy
Tasha
May
Elsa
Dixie
Lea
Abby
Bianca
Simone

Am I close?

[jannievanzyl]

Am I close?

No.

[Fudzy]

Already in my ideas pot.

How about if we guess your surname, you speak to your larneys and get blu's bill squashed

[SaiyanZ]

jannie, have you ever heard of Free Download Manager, GetRight or uTorrent? Those Downloads will resume.
Even firefox will resume downloads on most sites, including file hosting sites like MediaFire.

And if it can't resume, users will most probably rather cancel a big 1200MB download, even if it's at 50%, because that 600MB OOB cost could buy you almost 2 x 2GB Bundles.

stop suggesting users are afraid of a download canceling mid way.

This.

[blunomore]

Got your mail thanks and have asked for some info.

Thanks.

Am awaiting a response to my e-mail.

[BlackWasp]

blunomore = Vanessa?

[DJ...]

Thanks.

Am awaiting a response to my e-mail.

So fscking riveting...

[jxharding]

Already in my ideas pot.

so its possibly happening when cap is reached? how about a SMS like Cell C does? or 8ta does?

[Flidiot]

Any further updates on this situation? I've been following the tread closely, just to see where it goes

[blunomore]

Any further updates on this situation? I've been following the tread closely, just to see where it goes

Going nowhere since Jannie van Zyl from Vodacom made promises to "investigate" the matter and has since not responded to my numerous emails.

Common decency would dictate that he keeps me to up to date on the investigation, but then again, this is Vodacom we're talking about ....

[Flidiot]

Going nowhere since Jannie van Zyl from Vodacom made promises to "investigate" the matter and has since not responded to my numerous emails.

Common decency would dictate that he keeps me to up to date on the investigation, but then again, this is Vodacom we're talking about ....

Ouch...It's not as though it's been a month since you first posted about the problem or something...

I get Jannie is busy too, but this is a serious issue - I would also want feedback. If not from him, at least from someone else. Just reassurance as well, for you, that the issue is getting attention.

[blunomore]

Ouch...It's not as though it's been a month since you first posted about the problem or something...

I get Jannie is busy too, but this is a serious issue - I would also want feedback. If not from him, at least from someone else. Just reassurance as well, for you, that the issue is getting attention.

In the meantime, Vodacom continued to bill us the R20k, so I guess Jannie just gave up.

[DJ...]

In the meantime, Vodacom continued to bill us the R20k, so I guess Jannie just gave up.

In another thread it's mentioned that your service provider is Nashua Mobile. Is that true?

[blunomore]

In another thread it's mentioned that your service provider is Nashua Mobile. Is that true?

No!! It's Vodacom. I have never said it is Nashua Mobile.

[DJ...]

No!! It's Vodacom. I have never said it is Nashua Mobile.

I thought as much. Well then I'd suggest getting in touch with VodacomData. Sad that Jannie has ignored this all after offering assistance. Perhaps it is just a communication problem. I like to think Jannie has more integrity than to simply leave you high and dry without any response...