Any premium-rated content or service will no longer come from the monthly control chat Top Up, whether it is once-off or a recurring subscription. Customers will have to recharge to enter competitions, buy ringtones etc....
So then you can't enter eg a competition where you sms an answer to a 5 digit sms number?
Wow, what a pathetic move and a move that will surely have some damage on any and all premium rated businesses.
An analogy would be :
Joe bloggs walks into a car dealership to buy a car, the sales person Sells him the car and gives him the keys but when the car is delivered to joe bloggs home, he is informed that he will have to a) buy tires to use his car and pay a fee to drive the car anywhere other than his back yard.
Yet when joe wnted to buy the car he understood that he could drive the car anywhere he wanted and use it for anything.
Cell C adding this term to their usage is wrong, either old subscribers should be left untouched and only new subscribers affected or there should be an option to cancel any contracts free of any cancellation charges due to the new term. This is behaviour from Cell C is a form of abusive power and I think its time to call some CPA people to straighten this out.
Adding terms of usage that affect businesses on the pretence that it is for the majority of the users is non sense. There are many other ways of handling this issue.
I supported this initially as an initiative against rogue WASPS like Opera Telecom, T-Mobile, Ringaling, Mobmatic and the lot. Now I can't even enter a competition on KFM by sms'ing 32945.
I sell mostly Cell C contracts and out of the 1000 that I sold I only experienced 5 that had airtime deducted due to INTEGRAT. So I refunded my client for the airtime he lost, sent an sms with the word stop and bam problem solved client was happy.
There is a bigger picture here and Cell C are just not being totally honest or truthful about the move they have taken.
Why did Vodacom not feel the need to do this? They are the largest network and you telling me that they were not affected by SUBSCRIPTION SERVICES. I don't believe that!
Anyway guess it is just Cell C loss, guess there are those people who no longer want their contracts or their service.
More so if one looks over here at WASPA
They seem to have the power to suspend subscription and premium rated service providers as they have done with Teleplay.
Why not just suspend all "SUBSCRIPTION SERVICES" just pointing out further proof to the ulterior motives Cell C has.
Not a bad article here also explains the difference between SUBSCRIPTION and ONCE-OFF / PREMIUM RATED SMS for SINGLE USE.
I can't believe it CellC did such a thing. Both my children's BIS was simply ADDED to the monthly contract fee ! WTF CellC, you'll loose lots of customers because of such a sneaky move. As soon as the contracts expire - bye CellC. How on earth can they change the contracts like this? BIS was included and now is excluded. I did not sign for this exclusion! How can they amend the contracts AND deduct the money without hearing if I agree with this? For a few months CellC will score a few extra millions because people will have to pay extra for BIS. That won't last though. At least not in my case CellC !
In South Africa corruption rules! Therefore, never believe anything the government says - until it is officially denied!
Wow guys, sorry to hear about that, I'm not a BIS user so didn't know what Cell C did there.
By the 6th of September I should have a response from Cell C as to why they think they are above the law and can change terms and conditions and rules in their contracts as and when they like. Sure call rate increases and decreased awarding bonus airtime but to remove a service that as once included and then charge additional for it, despicable.
Maybe we need a collective group representative to open a case at ICASA to stop all the crap that is going on.
If a few thousand people are annoyed at the actions of Cell C maybe their tactics will be forced to a halt and their new tactics will have to accommodate the old rules
I've sent a pm to RPM to investigate. If the above is true it is worthy of a news article.
Hello Vodacom, here I come with another contract for you!
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