Hi all. I hope posting this here will get some worthwhile comments; if its in the wrong place I apologise.
The question is on behalf of a colleague at work.
The body corporate of her townhouse complex recently installed a "heat pump" system which sounds like a good thing EXCEPT that they placed the unit in the boiler room under her unit.
The result is she now has a constant noise/hum which keeps her awake at night and on edge all day; PLUS the heat transfer releases has had the additional effect of making her unit very cold.
The other owners are all happy because the electricity bill goes down but her life has been made a total misery.
WHAT can she do? She doesn't have tons of money that she can spend on lawyers (and why should she have to anyway?)
I have heard about arbitration but don't know where one finds an arbiter, who pays for them etc.
If anyone knowledgeable in these matters could please post it would be much appreciated!!