I've spent a lot of money with these guys over the past two years (possibly 100k) and can truly say they are the best at what they do. Recently I purchased R18,000+ worth of I7 PC: CPU, RAM, monitor etc. My wife went to collect it (I had a spinal op and can't drive for now) and when she brought it home, the CPU and DVD writer were missing. It was Friday.
Monday she promptly returned to Sybaritic where they apologized profusely and gave her the missing parts of the order. No questions asked.
Many companies would have simply stated "sorry, we have a signed delivery note .... you signed for everything. Cheers buddy" (I know, I've been there!).
Thank you Graham and staff for running an honest company.
(I'm nearly 60 and this is the first time I've written a review of any kind for another company which in itself should say something