If they promise to call and never do, is it merely a case of forgetting ... of being disorganised and having skewed priorities .... or a mental "go jump in the lake" attitude?
I would love HR people to do a study on this.
What is the psychology behind service providers not returning phone calls ?
If they promise to call and never do, is it merely a case of forgetting ... of being disorganised and having skewed priorities .... or a mental "go jump in the lake" attitude?
I would love HR people to do a study on this.
They're using pickup artist dating techniques. Next they'll try negging you.
You were watching until a stone was cut out without hands
They simply forget where their salaries comes from.
If you're talking about cellphone companies, they are trying to squeeze the extra airtime out of you by calling them yourself. I had an account query and called Cell C yesterday after they promised to call in a few minutes' time the day before.
I've made a huge mistake.
No.Originally Posted by Tojo's racoon henchman
I am talking about service providers in general.
crap service in general. nothing fancy about it.
It's a very South African thing - service in general here stinks. From call centres to restaurants, service is just lacking.
there are small pockets of excellence to be found, but excellence in customer service is far from the nerve.
Itty bitty little cuddly bunnies... the other, other white meat
They just want you to put the phone down and go away.
That which comes into existence will eventually break apart and pass away
This.
entia non sunt multiplicanda praeter necessitatem
Always remember to take your wallet with.
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