Cannot Access My Modem/Router

[silkman]

I upgraded my mweb billion router firmware but now cannot access it.
I can ping 192.1.168.254 but cannot access it thru my browser.
the adsl and ppp lights do not light up at all.
I tried restarting, resetting but still cannot get it to work.
This is what info I can get when I run ipconfig/all:


C:\Users\admin>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : admin-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connecti
n
Physical Address. . . . . . . . . : E0-69-95-D7-73-91
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e1c6:14b8:ef14:7ae0%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 04 August 2012 08:04:59 AM
Lease Expires . . . . . . . . . . : 04 August 2012 08:04:58 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 249588117
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-48-5A-B7-E0-69-95-D7-73-9

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{60C63613-9B86-40A1-8538-13CD9DCE189F}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Help please

[chrisc4290]

Have you got proxy servers, etc disabled?

[silkman]

sorry but where would I check this on my pc?
I'm not too clued up on technical stuff.

ok checked in my browser- setting was autodetect

[chrisc4290]

In IE it is under Communication settings. Similarly in Chrome.

I suspect that the upgrade might have corrupted the firmware for some reason, maybe a mains spike during the upgrade process. I would really try and put the old firmware back, or you might have bricked it. I did it once with a DVD writer which died after a firmware upgrade. Restoring the old version and then doing the upgrade a second time fixed it.

[bekdik]

If you haven't already done so, power cycle the router & pc. Leave off for 30 secs before switching on again.

[silkman]

did the power cycle- no luck.
How do I restore the old firmware if I can't access the router?

[YingYang]

I've got baaad news for you...

[chrisc4290]

You might have to bite the bullet and get a new one. There is little difference between makes, so do not spend an excessive amount

[silkman]

Thanks..can you suggest one that will allow me to enter my Mtalk Voip details in the router so I can use it for VOIP calls?

[sajunky]

Router's configuration page is outside you subnet, no TCP packets will leave your subnet.
Your router page is 192.1.168.254. With your subnet mask you need to set (temporary) PC address in the range 192.1.168.0-253. Once you have access to routers's configuration page, change routers page IP address to match your subnet (192.168.1.xxx), reboot router, revert to automatic IP settings on PC, in that order.

IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 04 August 2012 08:04:59 AM
Lease Expires . . . . . . . . . . : 04 August 2012 08:04:58 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254

[chrisc4290]

Yes, the above will work. Very good suggestion sajunky.

Let us know how you get on

[acidrain]

Router is within the subnet... that is if he's router is indeed 192.168.1.254.

Maybe try holding the reset button for about 10s to reset to default... Else you can always netinstall

[ponder]

JTAG?