MTN has very poor customer service and PR skills: MTN doesn't take fraud cases seriously
I n 2010 I was with ABSA, my banking fees was +/- R400 per month. I moved over to FNB that year, now on +/- R90 per month.
I also feel they are pushing the limits with the increase to banking fees, but they are still cheaper than my previous option.
If you obey all the rules, you miss all the fun.
I just got screwed.
Apparently, eBucks earnings for cheque account holders are now also capped the same as with credit cards (earnings on maximum of R20k spend). I only got 60% of the eBucks I should have gotten this month.
Bastards.
All they said that FNB makes the rules and that it was communicated to us. I checked my communications and their website and pricing guide... nada
Sad thing is, even with this crap and how much they piss me off, I'll probably still stay with them because no other bank is going to pay me between R400-R900 a month to bank with them.
They charged me R49.50 for a statement. Hating them more and more everyday the useless twats
I read the pricing guide very carefully before I moved to FNB.
So far I haven't experienced any surprise service fees.
I pay R79 per month for the Smart Cheque account and that covers everything I need.
Loyalty programs are usually a waste of time - I never bothered signing up with eBucks.
Normally I would agree with you, but eBucks really was the exception (ok, I suppose it still kinda is, even though they piss me off). eBucks can basically be used anywhere and at the refund rate of 2.5% for purchases / 15% for fuel, you basically make your bank charges back in eBucks with less than 2 tanks of petrol. I bought a PS3 console a couple of months back and next month I'll be buying a home theatre system, all with ebucks.
Your earn rate on fuel increases the more you spend, so yes if you already spend a whole lot you can make your charges back on 2 tanks of fuel![]()
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