8ta MORE

[Telkom Mobile]

Hi, with this new deal 8ta offers from 12 Aug, when you recharge with R50 or more you receive 100% back. I want to know whether its possible to use the free airtime to buy BIS. And is there an expiry date for the free airtime. TX

Hi

The airtime can be used for voice, data, SMS or MMS, but you will not be able to purchase any bundles or premium rates services as BlackBerry.

For the full Terms and Conditions please click here: http://www.8ta.com/plans/prepaid-voice/

Thank you
8ta

[Telkom Mobile]

I think you can buy data with the bonus + the airtime you recharge:

The free airtime reward can be used instantly for calls, data, SMS and MMS anytime and to any South African network. This significantly differentiates 8ta from the competition.

http://www.8ta.com/news/detail/8ta-b...prepaid-market

I could be wrong, they might mean use OOB data instead of bundle data.

Hi

You are correct.
The free airtime can only be used out of bundle.

Thank you
8ta

[Telkom Mobile]

OK so I loaded R135 today no and rewards received.
8ta Rep please explain, thanks.

Hi
If you are an existing 8ta prepaid customer, then you need to have your tariff plan changed to 8ta more.
Thank you
8ta

[Telkom Mobile]

Can the bonus airtime be transferred to another 8ta number?

Hi COBOL
The free airtime cannot be transferred.
Thank you
8ta

[Telkom Mobile]

It says that free airtime gets used first.

Now let's say I buy R150 airtime, I then get R150 free. If I immediately convert my R150 into a 2+1 GB promo bundle, will my data usage immediately start coming off the bundle or will the free airtime of R150 be used up at the OOB rate of R1/MB first and then my data bundle after that? So in essence, will this method give me 150 MB + 2 GB + 1 GB?

Hi ajax

We will confirm with the product manager and provide feedback.

Thank you

[Telkom Mobile]

8ta more is not available to the customers that have their simcards enabled for the go big bundles.....

Why is this?

Hi cavedog

You cannot have prepaid 8ta more and the prepaid PSB (per-second billing) data promo rate plan active on the same SIM at the same time.

Thank you
8ta

[NN123]

OK tx for the info 8ta rep

[Telkom Mobile]

It says that free airtime gets used first.

Now let's say I buy R150 airtime, I then get R150 free. If I immediately convert my R150 into a 2+1 GB promo bundle, will my data usage immediately start coming off the bundle or will the free airtime of R150 be used up at the OOB rate of R1/MB first and then my data bundle after that? So in essence, will this method give me 150 MB + 2 GB + 1 GB?

Hi ajax

Sorry for the delay.

First of all, you will not be able to purchase the 2GIG + 1GIG Promo (or the 60GIG + 60GIG Promo) on the 8ta more tariff plan.

When you use your normal airtime to purchase a data bundle (for example 100MB for R40.00), the data bundle will be used first, then your free airtime (given to you on the 8ta more tariff plan) and only then your remaining airtime (not consumed by your data bundle).

Please ensure to always disconnect your data session after purchasing a new data bundle. This is to ensure that you utilise the new bundle.

Thank you
8ta

[rebel998]

You also need to actually CALL an 8ta rep to convert to the promo tarrif.

Even if they send you an sms saying you need to input *180# and follow the prompts?!?!?!

[bluejhb]

I stand to be corrected... bought R50 airtime just to test it and i received no free(more) airtime.

Now does the promo apply to data Only sim?

[Telkom Mobile]

I stand to be corrected... bought R50 airtime just to test it and i received no free(more) airtime.

Now does the promo apply to data Only sim?

There are 3 prepaid tarrif plans:
1. Pre paid per minute (These will need to be converted to 8ta More by dialling *180# in order to qualify for the free airtime) NB: This is no longer available to any new customers - any new customers will be on the 8ta More by default.
2. Pre paid per second (8ta More)
3. Pre paid data promotion (These do not qualify for the free airtime)

All these services allow voice and data.

We hope this clears things up a bit more. If there is anything anyone needs anything clarified, let us know.

Regards,
Social Media Team

[ammar1514]

hi

so if i buy a new sim and recharge with R1800 then il get another 1800 ....now my question is that can i use the free airtime for 7 days then convert my sim to a data sim and get the promo bundle? or will i loose the paid airtime when i convert?

[cavedog]

hi

so if i buy a new sim and recharge with R1800 then il get another 1800 ....now my question is that can i use the free airtime for 7 days then convert my sim to a data sim and get the promo bundle? or will i loose the paid airtime when i convert?

I think it will be instantly lost if you convert it. Also you can earn a maximum of R1000 per day I think.

[ammar1514]

I think it will be instantly lost if you convert it. Also you can earn a maximum of R1000 per day I think.

oh ya..thanks i forgot about the R1000 per day thing...so will i lose my "paid airtime" when i convert?

[Telkom Mobile]

Hi All!

If your SIM card configuration is for the promo deals (2+1GB and 60+60GB), you will not get free airtime (e.g. buy R1000 and get R1000 free).
Only if your SIM card is set to 8ta More will you get free airtime.

You will lose the 8ta more airtime once converting your SIM to the data deals.

Please don't make this mistake?

Regards,
Social Media Team