Forcing telkom to upgrade an exchange.

[midved]

Is there anyway to force telscum to upgrade their exchange in my area if the exchange is constantly getting congestion?

Ever since I got my line with mweb there's been this same problem over and over again where I call mweb, they reset my ports and what not and then my account/browsing is fine for an hour or so and then BAM the latency shoots up to unwarranted levels of 1000-2000ms. Here's 3 separate pingtests done concurrently.




Speedtest:

As you can see the quality of the line is very inconsistent and the first screenshot indicates a congested exchange due to the packet loss.

So is there anyway I can call them and demand they either make more ports at my exchange or is there someway I can ask them to transfer my line to a different DSLAM because this is impossible as of late.

[Grimster101]

I doubt it. You could... try yelling at them, screaming, crying, threatening, killing etc etc. But in the end.. I doubt they will listen. But theres a small chance... But I would say highly unlikely they will listen to one customer..

Perhaps a whole mob of people.. Maybe..

[Freaksta]

Drive over the exchange?

[oliverwww]

Burn it!