I've been on Openweb Gold for the last year or so. On my VB account, I was happy. About a month ago, I lost the VB account. Ever since then my experience has been an absolute nightmare. They no longer offer accounts on the VB backbone (despite MrBeep making promises about coming to a resolution with VB about it), and the other backbones I've been placed on give endless problems.
IS is unusable during the day due to daytime shaping. BCS is so unreliable you never know when it's going to work. Right now, downloads are impossible on BCS because they simple DO NOT WORK.
I have no other options, it would seem. I'm paying a premium for a 'Gold' account that I cannot use. Whenever I complain, support just tells me the issue is on my end. Well, bull****. I pay a premium for a product that seems to be getting outperformed by the entry-level uncapped offered by Mweb.
Anyone else on Gold Uncapped with OpenWeb, are you satisfied with what you are currently getting for your money? I'm just trying to get an indication for how people currently feel about the product, because I simply am not happy. I miss the days where I could use the internet without having to worry whether it is going to work or not.
I miss the days where I got value for my money, because at the moment OpenWeb Gold is NOT value for my money. I'm just so frustrated with it. :/