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Thread: Unable to make calls, connect to the internet or check my balance!!!

  1. #1

    Default Unable to make calls, connect to the internet or check my balance!!!

    Since yesterday noon I have been experiencing some annoying technical issues with the Cell C network: Can't make calls (just drops before even connecting), unable to check my balance (gives me a network error message) and worst of it all, I can't connect to the internet

    I've called the customer services centre and performed all the standard troubleshooting techniques (data settings, rebooting my phone, using my sim on a different phone), but this problem persists!

    Is Cell C generally experiencing a network issue or is this just an isolated incident? I got the impression it's an isolated incident by the way the call centre agents were treating my query. Is anybody else experiencing this? Any advice?

  2. #2
    Senior Member zahpat's Avatar
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    Default

    Quote Originally Posted by Mo0s View Post
    Since yesterday noon I have been experiencing some annoying technical issues with the Cell C network: Can't make calls (just drops before even connecting), unable to check my balance (gives me a network error message) and worst of it all, I can't connect to the internet

    I've called the customer services centre and performed all the standard troubleshooting techniques (data settings, rebooting my phone, using my sim on a different phone), but this problem persists!

    Is Cell C generally experiencing a network issue or is this just an isolated incident? I got the impression it's an isolated incident by the way the call centre agents were treating my query. Is anybody else experiencing this? Any advice?
    I had problems with my data on saturday from about 2pm through till sunday morning, couldnt do anything data related. i Phoned the call center and they said it was a gprs/mms problem and they had no clue of when it will be sorted . LOL but its all working fine now.
    Legend

  3. #3

    Default

    Same here...

  4. #4

    Default

    Damn, yall are lucky... So I guess it's all me

  5. #5
    Cell C Representative Cell_C's Avatar
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    Default

    Quote Originally Posted by Mo0s View Post
    Damn, yall are lucky... So I guess it's all me
    HI

    If still experiencing issue please can you PM me you number and details,
    Will check it on the network.

    Regards
    ±AM±

  6. #6

    Default

    Day 3 now... Still no internet, outgoing or balance enquiry

  7. #7

    Default

    Still no internet services,i just wish cell c can just post some feedback, it,s not just me complaining!! Even the staff at cell c shop in cape gate told me that i won,t be able to use internet services and that was 3days ago when i bought a data bundle,please push some answers!!!!!!!

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