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Thread: Cellphone contracts and CPA

  1. #1

    Default Cellphone contracts and CPA

    I took out a new cellphone contract on Jan 2012, which is after the implementation of the Consumer Protection Act (CPA). I am planning on going overseas for a few months early next year. Is it possible to suspend my contract for those months so that I don't have to incur the monthly fees? It's a 24 month contract, so even if I extend the contract beyond the original termination date it will be worthwhile. I called the Vodacom helpline but alas no help.

    Does the CPA have any clause which will allow me to suspend it?

  2. #2

    Default

    And give you a foot rub. What does 24 month contract mean??. It doesnt mean, 24 months while it suits you .

  3. #3

    Default

    Basically, if you cancel the contract (which you can), you have to pay the difference.
    CPA covers you that they have to give you a breakdown of that cost though.

  4. #4

    Default

    Yeah people seem to think CPA means they can just drop their contracts when it suits them. Sorry buddy, not gonna happen

  5. #5

    Default

    Looking for advice on implications of cancelling. Got a Samsung tab in february but now the data cost is not competetive and want out.

  6. #6

    Default

    Quote Originally Posted by simba1 View Post
    Looking for advice on implications of cancelling. Got a Samsung tab in february but now the data cost is not competetive and want out.
    Unfortunately you have to buy out the remainder of the contract....

    f the data is not enough for your monthly use, then you can always monitor your usage, once the bundle is depleted, you can incert another sim. So if that one is prepaid then you will be limited by what you load from there.

    You have commited yourself for 24 months and might aswell stick it out than just pay and not get the data...

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