Facebook   Twitter    YouTube    RSS Feed    Android App    iPhone and iPad App     BlackBerry App    
Subscribe to Newsletter



Results 1 to 8 of 8

Thread: Telkom Android App

  1. #1

    Default Telkom Android App

    Description
    The Telkom App provides customers with an easy-to-use portal in order to manage their voice and data needs.

    Log faults, check balances and more from the convenience of your Android device.

    Features include:
    •Telkom Direct Store Locator – Using your Android’s built in camera, pan your surroundings to locate a nearby store.
    •Promotions – View the latest promotions
    •Fault Management – Log and track faults for any issues you may be experiencing on your line
    •Order Management – Track orders for any new purchases you have requested
    •View Balance – Get your latest billed balance, and view the last amount paid at your convenience

    Note: You will require a valid associated ID for authentication on any account related activity

    Google Play Store

    Also available in iOS
    ............Take Me to your Leader.............

  2. #2
    Grandmaster
    Join Date
    Jan 2007
    Location
    Your GF's bedroom
    Posts
    2,366

    Default

    Wow nice!

  3. #3
    Grandmaster
    Join Date
    Sep 2005
    Location
    South of the City of Cape Town
    Posts
    2,196

    Default

    i like!
    BSG -the best show on SciFi at the moment.

  4. #4
    Grandmaster
    Join Date
    Sep 2005
    Location
    South of the City of Cape Town
    Posts
    2,196

    Default

    Quote Originally Posted by yebocan View Post
    i like!
    Fast and Easy to access account info;-)
    BSG -the best show on SciFi at the moment.

  5. #5

    Default

    Worked a few times, but does occasionally return an error when punching in a land line number :/
    Cape Town based IT Service and Support company
    Get the latest technology news and web tips here

  6. #6

    Default

    Not working for me getting invalid ID error
    ............Take Me to your Leader.............

  7. #7
    Master
    Join Date
    Apr 2008
    Location
    Somewhere in a distant and second-hand set of dimensions
    Posts
    697

    Default

    Glad to see going this direction.
    The balance is the only noteworthy feature so far.

    Some things I would really like to see:
    • Better ticket tracking system for faults logged incl. queries, feedback, follow ups, status updates etc.
    • The addition of using account number when logging in (especially during line transfers)
    • Management of services (enabling/disabling, up/downgrades, etc.)
    • Enough options to significantly reduce relying on the dreaded call center
    • Remember login details


    I tried using the ""Log a Fault" and got "There seems to be a problem with your service. Please call 10210 or visit your nearest branch" which is ironic since Online shop locator says
    Please Note that no Land-line services are available in this store
    with almost every store I tried selecting (not that I`m sure what the land-line provider means with that phrase)

    I must say I`m am rather impressed by Vodacom`s Android app so far, even though it was better before the latest upgrade.
    Last edited by ingeon; 07-01-2014 at 01:22 PM.

  8. #8

    Default

    Quote Originally Posted by ingeon View Post
    Glad to see going this direction.
    The balance is the only noteworthy feature so far.

    Some things I would really like to see:
    • Better ticket tracking system for faults logged incl. queries, feedback, follow ups, status updates etc.
    • Enough options to significantly reduce relying on the dreaded call center
    Agreed!
    BLUNT IS A WAY OF LIFE!

    XBL Gamertag: cardo196904

Similar Threads

  1. Replies: 0
    Last Post: 16-07-2012, 03:13 PM
  2. Replies: 3
    Last Post: 20-06-2012, 10:00 AM
  3. Replies: 5
    Last Post: 28-04-2012, 09:27 AM
  4. Replies: 79
    Last Post: 18-07-2011, 07:54 AM
  5. Replies: 17
    Last Post: 24-02-2011, 11:14 AM

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •