Vodacom TopUp Ripoff

I'm porting across to Cell C at the end of the month as I've signed up for their awesome S4 deal.

Currently on a Top Up contract and I have quite a balance left on my account, so I thought transferring it to my sister, grandparents etc would be a good idea. When I tried to do this I got the lovely message "Your msisdn is not provisioned to do a[sic] airtime transfer". Phoned customer care and was informed that it is in fact impossible on the top up contract to do so. However if I went to the shop and bought pre-paid airtime I could transfer that portion. Another wonderful rip-off from Vodacom: they treat TopUp customers worse than pre-paid customers even though we are giving them a pre-determined amount of cash each month (without any real benefit over pre-paid).

Congrats Vodacom ,I was leaving you anyway, but now I leave with a bad taste in my mouth too.

Anyway around this, or should I just sms the

You cant use CellC topup airtime for value added services. Don't think your new service provider is any different to VC as its obvious you have forgotten who runs CellC at the moment.

Funny enough that same kuk with transferring airtime around topup VC accounts was the last straw that made swap to Cell C, couldn't be happier with them!

Just got an SMS that tells me to use up my airtime before the 31st, otherwise I'll loose it. That's the price you pay for stopping my contract and switching from Top-up to pre-paid. They won't even let you keep what you pay for. Just, click, money gone.
But the rewards of not being in a contract with these bozos will be much greater for me. 3days, then I'm free. Got free hotspots at work and internet at home, so I won't miss them at all. VC can keep that airtime left on my account and shove it.

I'm going to find one of those charity sms numbers, and blow my entire balance. At least someone will obtain some benefit from my airtime balance.

Segg said:

Funny enough that same kuk with transferring airtime around topup VC accounts was the last straw that made swap to Cell C, couldn't be happier with them!

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Good to hear you are happy with them, can't wait for 1 June! Cheerio VC...