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Thread: Today I didn't get free airtime on 8ta More

  1. #1

    Thumbs up [Solved] Today I didn't get free airtime on 8ta More

    Today I didn't get free airtime on 8ta More. The SMS just said "Your account has been recharged with R 50.00 and the balance is now R..."

    (In the past, the SMS said e.g. "Your account has been recharged with R 50.00 and the balance is now R... and you have received R 50.00 FREE airtime which will expire on 13/11/2013").

    Only last week's free airtime is displayed at https://home.8ta.com/access-manager/...ted/view/my8ta :

    Accounts
    Telkom Mobile
    0814... 8ta More
    Wallet Balance
    Recharge Bonus R4.50
    Top Up Wallet R281.50
    Recharge Bonus Account
    Recharge Bonus: 4.50 Rand remaining
    Expires on Wed Nov 13 2013

    Once-off All Networks Data
    GPRS: 24 MB remaining
    Expires on Wed Jan 01 2014
    Last edited by nicroets; 13-11-2013 at 08:09 AM.

  2. #2

    Default

    Quote Originally Posted by nicroets View Post
    Today I didn't get free airtime on 8ta More. The SMS just said "Your account has been recharged with R 50.00 and the balance is now R..."

    (In the past, the SMS said e.g. "Your account has been recharged with R 50.00 and the balance is now R... and you have received R 50.00 FREE airtime which will expire on 13/11/2013").

    Only last week's free airtime is displayed at https://home.8ta.com/access-manager/...ted/view/my8ta :

    Accounts
    Telkom Mobile
    0814... 8ta More
    Wallet Balance
    Recharge Bonus R4.50
    Top Up Wallet R281.50
    Recharge Bonus Account
    Recharge Bonus: 4.50 Rand remaining
    Expires on Wed Nov 13 2013

    Once-off All Networks Data
    GPRS: 24 MB remaining
    Expires on Wed Jan 01 2014

    Looks like they discontinuing 8tamore infavour of sim sonke..

  3. #3

    Default

    Quote Originally Posted by daiyaan View Post
    Looks like they discontinuing 8tamore infavour of sim sonke..
    Yeah which makes a lot of sense except they still do not allow you to change to sim sonke from 8ta more at all. I was advised to get a new sim if I wanted sim sonke when I was on 8ta more......
    50GB @lantic.net Fat Pipe + Uncapped Bolt-On =

  4. #4

    Default

    Quote Originally Posted by daiyaan View Post
    Looks like they discontinuing 8tamore infavour of sim sonke..
    If it's true, they are putting the cart before the horse. For a start, they should mark the product as obsolete on their website and SMS all the existing clients.

  5. #5

    Default

    As you can see from the subject line, they fixed it and credited me.

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