Terrible speeds in PTA

[GreatBigMouth]

Not sure if this is only in PTA or what but I'm getting TERRIBLE speeds here right now. Downloading at only 190kb/s and MyADSL took ages to load. (3 minutes just to post this thread). Maybe it's bacause of the weather?

[who.is.michael]

Seems like a tower or localised issue... Cape Town no issues, good speeds.
No issues with Verizon in Cape Town either…

Not sure if this issue has been resolved though:
Type: VERIZON SA NETWORK

Date: 16 Nov 2006 8:45:39 AM
Cause of Problem: Line Errors
Point of Impact: Gallo Manor - Johannesburg
Great Westerford - Cape Town

Symptoms Experienced: Intermittent Degradation in Service
Severity: Critical
Status: Attending
Attending: Telkom Engineers
Ticket Number:
Additional Information: We are experiencing bi-directional line problems between Cape Town and Johannesburg. This has been reported and escalated to Telkom.We will advise on the updates. We apologize for any inconvenience caused.
--------------------------------------------------------------------------------
Update: 16 Nov 2006 10:01:57 AM
Additional Information: We are still busy with Telkom and unfortunately do not have an ETA on the resolution.We once again apologize for any inconvenience caused.
--------------------------------------------------------------------------------
Update: 16 Nov 2006 10:39:22 AM
Additional Information: There has been an improvement in the service but this has not yet been resolved by Telkom.We are still busy working together with them.

[GreatBigMouth]

At first I thought it could be the weather, but I'm getting 70% signal so it's probably not that. Can't access the incident report page on the IBurst website, it times out. Where did you find that info Michael?

[MrH]

Seems ok in CT so I guess it's PTA's turn this time around with no incident report.

[who.is.michael]

http://www.verizonbusiness.co.za/cus...es/default.asp - best to check here before you check iBurst

Last report on iBurst site:

Date Incident Estimated Resolution Impact Priority Status Resolution
15/11/06 Base station outage 15/11/06 Killarney, Blairgowrie, Illovo, Hydepark, Parkhurst CRITICAL RESOLVED
Details Major node failure has resulted in outage to various base stations

As for iBurst's network notice, the page times out.

[MrH]

Strange as the incident page does not timeout for me

Oops I misread your post Michael

[GreatBigMouth]

Well according to the Verizon report the only places that are affected by that Line error is Gallo Manor and Great Westerford. The issue was filed on 16 November - didn't have a problem since this afternoon.

[who.is.michael]

Hi MRH

No, it is not the incident report page but the network status page...

It now delivers this message: http://www.iburst.co.za/default.aspx...rt_network_new

Data service error.

Apologies there has been a problem with the connection to the data service.

Please try again later.

Think they updating the site again, as the blog is functioning again.

[justone]

And Telom does its part in bad service again!!!!

[who.is.michael]

http://www.noticeboard.saix.net/#severity1
login: guest pass: telkomadsl

Severity 1 Network Faults latest
Call Reference ID : STT000000005318
Failure Type : Network Failure
Problem Description : Vereeniging Edge 1 - Access Circuit Failure
Time Down : 18 Nov 2006, 01:39:00
Time Up : 18 Nov 2006, 03:50:00
Impact : All clients connecting to Vereeniging Edge 1 router will expierence slow connectivity.
Site : Vereeniging
Services Affected : All Customers
Updates : 18 Nov 2006, 02:41:47 tshepi
Our Techs are busy attending.
18 Nov 2006, 03:18:35 tshepi
Our Techs are still investigating.
18 Nov 2006, 03:58:46 tshepi
Links are restored - Busy Monitoring.
Resolution Description : Planned Maintenance Completed
Cause of Failure : ATM Planned Maintenance
Status : Resolved

[GreatBigMouth]

What does this have to do with Telkom?

[GreatBigMouth]

Just did another speed test on the iBurst website. Guess what...... I'm getting a rapid 1.92kb/s!!!!!!!! WTF!!!???!!!? This is insane. It took me 4 minutes to 'quick reply' to this thread!!!! Yet the "quality of service" is at 100%??? Terrible Terrible Terrible!!!!!!!!!!!

[GreatBigMouth]

OK, it's a bit better right now. For once, I can actually browse the Internet. I hope this is fixed by tomorrow, and that it doesn't worsen to become unusable again.

[MrH]

GBM, Looks like you just had a small taste of what we in CT had over the past few weeks even though it seems to be working ok here at the moment.

[GreatBigMouth]

I also set the DNS server to Verizon. It seems to be a bit better, but it can still improve. Looks like the iBurst DNS settings were the main cause of all the page timeouts I experienced.