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Thread: Telkom Line Speed

  1. #1

    Default Telkom Line Speed

    Hi All - I am new to ADSL but must say am dissapointed at the speed.
    I have subscribed to a 384/128 with Telkom.

    I an only acheiving bandwitdh of 40 to 128 kbs.
    Using testers such as www.speedtest,net and http://www.gam.co.za/connectivity/bandwidth.php

    Why is this happening ? I am better off with my 56k modem.

    Am I doing someting wrong ?

  2. #2

    Default

    Some of the international tests are a bit fuzzy - there seems to be a bit of trouble with international lately. Which ISP are you with?

    Try one of the local speed tests here for a better indication if there's anything wrong with your line.

    edit: anything around 320kbps is normal, you won't get 384kbps due to overheads.
    Last edited by Highflyer_GP; 10-11-2007 at 10:58 PM.
    Procrastination is like masturbation. It may feel good at first, but when you look at the task at hand, you're actually screwing yourself.

  3. #3

    Default

    Quote Originally Posted by GaryI View Post
    Hi All - I am new to ADSL but must say am dissapointed at the speed.
    I have subscribed to a 384/128 with Telkom.

    I an only acheiving bandwitdh of 40 to 128 kbs.
    Using testers such as www.speedtest,net and http://www.gam.co.za/connectivity/bandwidth.php

    Why is this happening ? I am better off with my 56k modem.

    Am I doing someting wrong ?
    Same poor results with a 512K line at GAM. Try Openweb's tester - http://www.openweb.co.za/speedtest/ .. and post back.

  4. #4

    Default

    My ISP is Telkom, and I also have an account with WebAfrica.
    I experiance poor speed with both accounts.

    Speed test on local server Openweb =
    test 1 = 140 k
    test 2 = 90 k

    If I take my laptop to another location ( Friends house near by) I get 256k plus

    Does this mean its the telkom ADSL Line that has a problem ?
    When I look at the router settings is says 384/128 ( is this the sync speed ???)

  5. #5

    Default

    Quote Originally Posted by GaryI View Post
    My ISP is Telkom, and I also have an account with WebAfrica.
    I experiance poor speed with both accounts.

    Speed test on local server Openweb =
    test 1 = 140 k
    test 2 = 90 k

    If I take my laptop to another location ( Friends house near by) I get 256k plus

    Does this mean its the telkom ADSL Line that has a problem ?
    When I look at the router settings is says 384/128 ( is this the sync speed ???)
    Well, try replacing ur micro_filters or move them around. Make sure all ur other phones, extensions, etc.. r running thru a filter.

    Yes, those are the correct sync settings.
    If else fails .. bump the router a few times if it's a TK one

  6. #6

    Default

    Unplugged all equipment except the rourter (Telkom Mega WR100)

    Could it be a problem with the router itself ??

  7. #7

    Default

    Ah, now we getting somewhere. Yes, do that. Reset the router or power cycle. Might be a faulty MEGA PROBLEM. I wouldn't touch those router's with a wooden stick

  8. #8
    Senior Member
    Join Date
    Jul 2007
    Location
    Johannesburg
    Posts
    104

    Default

    yeah you see you're syncing at 384, but you wont necessarily get 384 speeds... my problem is a bit different, im syncing at 1024, when it should be 4 meg (and it was 4 meg a few days ago)

  9. #9

    Default

    OK
    1 . I disconnected all devices except the ADSL Router and still got shockingly low bandwidth (ave 60 max 120 kbps, testing on local (Telkom) servers and others

    2. Packed up my LapTop and Router and went to a friends house, connected all my equipment in the same configuration as at home and guess what ? great spees 320kbps
    (even on international tests )

    My deduction is the line at my residence is faulty.

    Now the big challange is to find out how to get Telkom to react !!!!!!

  10. #10

    Default

    Quote Originally Posted by GaryI View Post
    OK
    My deduction is the line at my residence is faulty.

    Now the big challange is to find out how to get Telkom to react !!!!!!
    Don't hold your breath. Their usual response (well in my case at least) is that if you can access the web they've done what they said they would. The fact that SGS BF2 forums take 18 minutes to open on a 512k line is not of any importance at all.

  11. #11

    Default Still Waiting

    OK Nearly a week now and Telkom are still working on the problem.
    I have phoned them daily after holding for 20 to 40 mins each time.

    I have noted that my upload speeds seem fine at 110kbps
    Down load is the problem at 90kbps to max 150kbps.

    I did look at the router log file for network stats
    Transmit
    Tx PDUs 1988
    Tx Total Bytes 267536
    Tx Total Error Counts 0

    Receive
    Rx PDUs 2703
    Rx Total Bytes 2896069
    Rx Total Error Counts 313

    Look at the Receive error counts, it this no too high ?? Indicating errors on the line.

  12. #12

  13. #13

  14. #14

    Default

    They must like you! Only 40 minutes on hold? For me, anything under 2 hours is like a miracle!

  15. #15

    Default

    Do you know what an acceptable error count is ?
    Is mine (above) too high ??

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