Hi DM,
Yes, spoke to one of the techs from network planning, Cape Town, told me this issue is nothing new, CellC is using a microwave link between Brackenfell and Bellville. This link is over-capacity, therefore the slow/no speed, he cannot give me an ETA for the provisioning of fibre to tower for our area. I have requested a refund for myself, and my in-laws and parents, as I persuaded them to buy the promo offer and it's not working!
Thanks for the assistance, sad it has to come to this!
Yes, spoke to one of the techs from network planning, Cape Town, told me this issue is nothing new, CellC is using a microwave link between Brackenfell and Bellville. This link is over-capacity, therefore the slow/no speed, he cannot give me an ETA for the provisioning of fibre to tower for our area. I have requested a refund for myself, and my in-laws and parents, as I persuaded them to buy the promo offer and it's not working!
Thanks for the assistance, sad it has to come to this!