Recent content by Daddy2B

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    PPPOE working but modem is not?

    Yes, COOL-20200928-517863
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    PPPOE working but modem is not?

    Hi I've been having severe and frequent service interruptions for a while. Been raising it with customer support and it came to a point of issuing a new password for me to connect via pppoe to test the line two days ago. Earlier today my internet went down and I tried connecting via pppoe...
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    Swapping board instead of battery

    Anyone know why Huawei is swapping the board in my phone instead of the battery which seems to be running out of life?
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    Huawei service centre

    Thank you
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    Huawei service centre

    Thanks all. Is there an email address for Huawei in ZA? Can only find a contact number and the WhatsApp support.
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    Huawei service centre

    Has anyone had one of these CA Certificates installed automatically? What does it mean? Never had it happen until this last experience with Huawei.
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    Huawei service centre

    They know, because they checked and verified that the screen was immaculate, with original screen protector on still. Worse, this thing keeps getting bigger with time.
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    Huawei service centre

    Melrose Arch
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    Huawei service centre

    I'd given the phone to them in maintenance mode and instead of working on the battery they said they had to change the screen, then the motherboard, and eventually put everything back together again. The phone is still under warranty so I don't understand why it's such a big problem. Really...
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    Huawei service centre

    Took my mate 20 pro in to huawei service centre to replace the battery under their R199 campaign. Besides them not actually changing the battery, trying to clone my phone without my permission, and a myriad of excuses that don't make sense, I'm now left with a weird black dot on the screen just...
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    Waiting on CoolIdeas

    Modem received and set up, thank you to the Team for helping out.
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    Waiting on CoolIdeas

    I'm now in a pickle already, so "I'll believe it when I see it" and take it up with whoever is responsible. Thanks
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    Waiting on CoolIdeas

    Understood, I only expected them to be professional about it, knowing that I had pre-planned this with the team to avoid such things. Thanks, that'll be good to know.
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    Waiting on CoolIdeas

    I have requested for the order to be cancelled. This is not working out and has been a truly frustrating experience. Thank you to all for trying to help.
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    Waiting on CoolIdeas

    Yea been trying and gave up.
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