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  • responsibility and just get things done. But can't expect more from a company like mweb. Maybe the level of competence should be re evaluated to improve the company in future.
    employees need to go for training or actually take their jobs more seriously and things like this will not happen. I have had to constantly get in touch with mweb on a daily base. It just shows the quality of service customers are getting. Very disappointed in the way this is beings handled. I wish someone would take
    going to delay my order. Which is highly unacceptable. I am sure this can be fixed immediately as I have been keeping up with updating mweb as much as I can. I just need my fiber connection installed that's all. I am losing business by the day. I made it very clear that I will be moving on what date and I made preparations from the beginning of February so that this wont happen. And now this is happening. Maybe the
    Good day

    I am writing this email with great concern. I was contacted by open serve yesterday so that they can find out where my adress is as far as I know I had given mweb all of the details as to where the line is to be installed and this was a while ago giving enough time for preparation. Now the worst of it all is that the openserve representative didnt even know that I had already moved out and that is most lik
    Good day

    I am writing this email with great concern. I was contacted by open serve yesterday so that they can find out where my adress is as far as I know I had given mweb all of the details as to where the line is to be installed and this was a while ago giving enough time for preparation. Now the worst of it all is that the openserve representative didnt even know that I had already moved out and that is most lik
    Hi DeadCore,

    Please PM me your email or ADSL login name so that I can escalate to the correct persons.

    Regards,

    MWB.
    Hi,i have had a very slow speed since i got my Mweb ac

    The speed i'm geting is 0.30mbps local AND international

    i have a 4mbps ac.

    Thanks.
    DC
    Hi Maveric12,

    I've escalated your installation query to our Client Services team.

    Regards,

    MWB.
    Hi There,

    I hope you can assist. Can you give me an update on sales order no S58542. My GF has applied for ADSL uncapped all inclusive...about 2 weeks ago. As she needs this for work purposes. She has called the the mweb call centre and is non the wiser as to the progress...as no-one could help here. The last person she spoke to Ighsaan he was helpful but also did not have any info other than giving here the sales order no and a telkom number of m5539410. Please your assistance will be higly appreciated.

    Thanks
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