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PBCool reacted to grantduke's post in the thread Cool Ideas Fibre ISP – Feedback Thread 4 with
Like.
@PBCool & @TheRoDent Huge thanks for the assistance today. I was able to get the issue resolved with your guys' help. MTU has now been... -
PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Just as an update to this, the packet loss was actually caused by a faulty fan at one of the pops, so as the OTN equipment would heat up...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Apologies I have been offline, it's why we introduced the new reps. I will look into it.
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PBCool reacted to CoolEscalator's post in the thread Cool Ideas Fibre ISP – Feedback Thread 4 with Like.
HI @QRusherZA This appears to be a Line fault, would you mind reporting this to Support? They will require Dial up tests results to...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.This would be line/FNO related. Will check with the ticket.
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Yeah all those coastal regions typically all share the same NLDs, there is talks of possibly using 2africa as an NLD but obviously...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Nothing I'm directly aware of, is it you or your area?
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.We saw some issues on the liquid path yesterday which did clear up, we are awaiting their feedback. I also have a technical call...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Thanks for the example, will have a look.
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@PBCool the packet loss to google's network is back, the one that made us disconnect all the time in WoW:
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Just wanted to hop in and say, although I have thankfully not had cause to interact with CoolEscalator myself, I think a dedicated...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Unless this is being tested over wireless possibly?
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.Some good news, based on our meeting with the DFA exco they have been making good progress.
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And the disconnects seem to be getting better on Vuma. Happens like 1 or 2 days every week now compared to last year. So much better but...
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PBCool replied to the thread Cool Ideas Fibre ISP – Feedback Thread 4.CSGO still hosted on Mwebs network? The mtr provided shows very little loss even though on Googles network, but nothing near 20-30% My...