Sorry about the delayed response because I check my PM's and not conversations.
The service was disconnected on the 18th and there was no usage thereafter. I have checked our DC instructions and master file ammendment records.
What usage have you seen after that?
As you know the reason you can exceed your cap is because we decided to allow our clients to go over their cap and then charge them for the overusage so they are never inconvenienced with a disconnection.
Could you let me know when you powered down your CPE so I can check the usage thereafter.