(iSat has been one of the most prolific spammers in SA for many years. The Opt-Out on their emails is just for show.)
In this case, the negligence seems to be on iSat's part - not keeping 3-tier backups (incl. offsite) of your data is criminal. And depending on a cloud provider for stability...
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Ddos attacks are stupid cheap to launch these days and can easily cause extended periods of downtime ... But I digress - you're making a lot of assumptions here based on almost zero info. And no one is stopping you from moving to another ISP - no need to announce it to everyone.
Came here through an external link and was quickly reminded why I don't spend a lot of time on forums - bunch of 5 year olds having a *issing contest ... Liking the ignore function though.