Recent content by Sig_ZA

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    Frogfoot Port Elizabeth

    Any news on this?
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    Frogfoot Port Elizabeth

    48ms to 90ms. 20 up and 20 down on 20/20 line.
  3. S

    Frogfoot Port Elizabeth

    Mine is back, all be it with a worse ping.
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    Is there a Web Africa support agent on here?

    Run away. No good deal compensates for zero service or support.
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    Is there a Web Africa support agent on here?

    Give up and leave. That’s what I have done. I couldn‘t handle their lack of support anymore.
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    Frogfoot Port Elizabeth

    Cool. Going to give the new ISP a chance. I really need good service and competent support staff over everything else. I can*t deal with “turn it of and on again” and tickets closed without resolution anymore.
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    Frogfoot Port Elizabeth

    I like your enthusiasm, but no. Moving to another ISP. WA contact has been cancelled.
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    Frogfoot Port Elizabeth

    Webafrica. Moving ISP end of the month.
  9. S

    Frogfoot Port Elizabeth

    Mine has been completely down since 3pm. ISP has no clue.
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    Frogfoot Port Elizabeth

    Also down in Linton.
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    Webafrica has destroyed my life

    WA are fine, until things start going wrong, then they become utterly useless and provide no support whatsoever.
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    Cool Ideas or Supersonic?

    Here's a clue :cool: https://mybroadband.co.za/forum/threads/webafrica-support-thread.1088697/
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    Cool Ideas or Supersonic?

    Thanks. That's what I need, service and someone to escalate problems to. Here is the response that I received: " Please know that we cannot guarantee that the won't be any downtime. The migration for Frogfoot once the current ISP has released the line is anywhere from 7-14 working days. This...
  14. S

    Help needed to make a fibre decision! Please

    It's not price that matters, it's service, i.e. both their support and qualify of their network. Whatever you pay the ISP becomes really expensive when you don't have working internet and spend hours on the phone, emails and whatsapp to get things resolved. My current ISP, who will remain...
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    Cool Ideas or Supersonic?

    Why? It's a simple question. I posted this same question in another thread. You guys never answered it. My current ISP is beyond pathetic and are incapable of identifying and solving technical problems on their end. I need know that my ISP can sort stuff out, not in weeks and months, but in...
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