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Thanks, will contact them. It is just super annoying that I need to go through all of this hassle for their screw-up. I don't even care about the interest rate anymore, since I am not using the card at all. I just want to ensure that my credit record/profile is not affected by this. After I know...

My credit card has been migrated from FNB to Discovery Bank (Actioned by Discovery Bank). After the migration was done I was contacted by a Discovery Bank representative and instructed to download the Discovery Bank app on my mobile in order to request a new credit card. This step was required...