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Yeah im going to try it tonight when it congests again, this only happens certian hours, right now my line is perfect, as soon as like 5 - 6pm hits its all over the show,

as discussed, here is another screenshot, from a different device, (3 total devices connected at this point, two phones, one samsung tablet. this is from openserves test.

i also have 11 more screenshots with even slower speeds then the one provided, and a screenshot of a 508MB download, with a 96 ping to a jhb server, PS i am from JHB.

The ticket number is 116BRK250324.

We have had openserve come out, and advise there is nothing wrong on the line, it feels like this is just impossible to sort out? we are sending through all the necessary data, my partner has sent through the trace tests etc, but its the Same thing, everytime, and we never get told what the...

Every 2 - 3 months, we sit with the same issue, between certian times of the day, our network seems to be congested, the line speed drops to 7Mb keeping in mind i am paying for a 500mb line, the fastest one available to me, this has been for 6 days we have been complaining, only to recieve an...

Then surely the ISP would do what needs to be done in terms of customer service and resolve the issue? Right now its me doing everything, and receiving every comment in the book about how there is nothing wrong, its absurd that we need to stoop to this level of service.

Currently pay for a 500MB line with afrihost, every 2 - 3 months we sit with the same issue, for around 7 - 14 days untill afrihost decide to fix this issue - Context - Every time this issue persists (been 6 days now) our internet between the times of around 5:30pm - 12pm are slow, to the...