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  1. Cell_C

    Cell C deactived my sim card

    Good day, Thank you for reaching out to us. We are sorry to hear that, kindly private message us the number in question, we'll look into this matter and assist. Cell C | PN
  3. Cell_C

    Unsubscribe from spam sms

    Hi there Thank you for reaching out to us. That is indeed the case. The details we receive are sent to our marketing department so they can be removed from our Distribution/Marketing List. This should stop them from receiving Marketing SMSes from us as Cell C. Unfortunately, this doesn't...
  4. Cell_C

    Unsubscribe from spam sms

    Hi CapeRebel Thank you. We have responded to your DM. Regards, Cell C | TM
  5. Cell_C

    Cell C wifi calling on iPhone 15

    Good day, Thank you for reaching out to us. We apologize for the service you have experienced. Please PM us the number in question and an alternative contact number to reach you on. Regards, Cell C | PN
  6. Cell_C

    Cell C can't receive calls

    Hi @GeeJ, Thank you for reaching out to us. We're sorry to hear that your wife is experiencing these issues and, we will be glad to look into this. We have replied to your private message and, we await your response for further assistance. Regards, Cell C | TN
  7. Cell_C

    Cancellation of Cell C contract

    Good day, Thank you for contacting Cell C. We apologize for the frustration you’ve experienced while trying to cancel your contract. You can email your cancellation request directly to [email protected] , and our team will assist you from there. Thank you for your patience, and please let us...
  8. Cell_C

    Cancellation of Cell C contract

    Thank you for the update. Cell C | MN
  9. Cell_C

    Cancellation of Cell C contract

    Good day, Thank you for reaching out to us. We are sorry to hear that, please PM us your ID number/Cell C number and an alternative contact number to reach you on. We will get our support team to contact you and assist. Cell C | PN
  10. Cell_C

    Cancellation of Cell C contract

    We have arranged for a callback from our team and will be in touch with you. Cell C | MN
  11. Cell_C

    Cancellation of Cell C contract

    Good day, Thank you for reaching out to us. We apologize for the service you have experienced. Cancelling a contract shouldn't be frustrating, please PM us the number in question and an alternative contact number to reach you on. Kindly note that in line with the terms and conditions of the...
  12. Cell_C

    Home Connecta Flexi

    Hi, Thank you for sharing your feedback. We understand your frustration, and we sincerely apologize for the unpleasant experience. In addition to using our website, we recommend exploring the Cell C App to purchase the required bundles. The app provides a convenient and seamless experience for...
  13. Cell_C

    Home Connecta Flexi

    Hi Swa, Thank you for contacting us. Please note that our Home Connecta Flexi offers vary from time to time, as they do not remain the same. However, we do currently have the 60+60GB option available. You can visit our website at https://www.cellc.co.za/cellc/home-connecta-flexi# for more...
  14. Cell_C

    "number does not exist"

    Hi there, Thank you for bringing this to our attention, and we’re sorry for the trouble your wife has been experiencing with her Cell C number. We’d love to assist in resolving this issue as quickly as possible. Could you please send us a private message with your wife’s Cell C number and a...
  15. Cell_C

    Sim swap on Cell C

    Hi Manqoba, Thank you for reaching out. We are sorry to hear about your unpleasant experience. To assist with your sim swap request, please private message us with the following details: - The Rica serial number of the new Cell C unregistered SIM card - The number you wish to swap - An...
  16. Cell_C

    Sim swap on Cell C

    Hi Buntundalo Thank you for reaching out to us. We apologize for the service you have experienced. Kindly note that it's mandatory to pass the security check in order to have the SIM swap processed. Please private message us the number you want to swap, RICA serial number of your unregistered...
  17. Cell_C

    Does a physical SIM need upgrading? Does an eSIM need upgrading?

    Dear @chrisc Thank you for contacting Cell C. To clarify the difference: Physical SIMs: A physical SIM card may need to be replaced or upgraded only if there are network changes (e.g., moving from 3G to 4G/5G) or if it's damaged. However, most SIM cards are compatible with newer networks as...
  18. Cell_C

    Cancellation of Cell C contract

    Hi justjaxx, We're sad to hear that you wish to leave us. Please PM us the number in question, email address, and alternative contact number. This will enable us to escalate the request to our support team for further assistance. Cell C | TN
  19. Cell_C

    Cancellation of Cell C contract

    Hi Dzingi Thank you for contacting Cell C. We regret hearing about your intention to cancel your contract. Please PM us the number in question so we can check and assist. Cell C | MP
  20. Cell_C

    Cancellation of Cell C contract

    Hi Israelndhlovu Thank you for reaching out to us. We're sorry to hear about your intention to cancel your contract. Please PM us the number you want to have cancelled. Cell C | MP
  21. Cell_C

    Error on WASP E152

    Hi Kyle1013 Thank you for reaching out to us. We're sorry to hear about the issue you're experiencing. Please advise if you are still experiencing this issue regarding USSD codes. Cell C | MP
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