Search results

  1. G

    Moving property need to move BF 500/200 line with me

    To be honest, I am rather frustrated as well. I was hoping that CI would be reasonable in this matter and honor their original agreements for you. Legally, their contract is between us and them, and while they may be subject to Vumatel's agreement, we as the end customer should not be held to...
  3. G

    Moving property need to move BF 500/200 line with me

    @PBCool but we do not sign an agreement with Vumatel, we signed an agreement with you why must we do the leg work for you?
  4. G

    Moving property need to move BF 500/200 line with me

    Yes they wanted a calendar month, they also effectively threatened me with a double billing because the new line and the old line will overlap, and they will not relocate my service.
  5. G

    Moving property need to move BF 500/200 line with me

    @PBCool from my experience and the experiences from the other people in this thread It seems as though you do not want to honor your legal agreement with your customers, and do not want to retain your customers. Your advert and agreement says in perpetuity for a customer, not location - so by...
  6. G

    Moving property need to move BF 500/200 line with me

    I am facing the same issue here. I contacted Cool Ideas asking to relocate my fibre line as I plan to move to a new house. The staff at Cool Ideas told me that I have to cancel my current subscription in order to move and they will not honor my current subscription or relocate my service at...
Back
Top
Sign up to the MyBroadband newsletter