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  1. E

    AFRIHOST VUMATEL Fibre relocation

    Well all I can say is I don't understand what these guys think they are achieving with what is in place... Its totally silly... I certainly wouldn't attempt it again... The process depends heavily on the communication of 3 parties that don't or won't talk to each other. If anyone asked me...
  3. E

    AFRIHOST VUMATEL Fibre relocation

    I have connectivity!.... Thank you @Afrigirl... I am not sure how, but you managed to succeed where the everyone has failed for 2 weeks!
  4. E

    AFRIHOST VUMATEL Fibre relocation

    Thanks, yes I have responded
  5. E

    AFRIHOST VUMATEL Fibre relocation

    @Afrigirl .... Just an update, I have just received a call from Vumatel asking me for proof of address..............
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    AFRIHOST VUMATEL Fibre relocation

    Lucky for you that you are so perfect, I aspire to be like you.
  7. E

    AFRIHOST VUMATEL Fibre relocation

    Thank you.... So are all the things that have gone wrong a result of people or the process that they have to follow?
  8. E

    AFRIHOST VUMATEL Fibre relocation

    Unfortunately, I cannot manage other peoples expectations.... If you think that someone is going to shout at you, there's probably a reason why you would be thinking that way?
  9. E

    AFRIHOST VUMATEL Fibre relocation

    Yeah I hear you.... But, your assumption that I was asking for help was actually incorrect. I did not expect or ask Afrihost to respond... I just wanted to put my experience out there.
  10. E

    AFRIHOST VUMATEL Fibre relocation

    I totally agree..... If it's just the process. Read the thread again.... So this morning my order has been cancelled and redone... I have just received an email from Afrihost advising me of the new order... However, the new order has the address as Potchefstroom... I live in Randburg! Now...
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    AFRIHOST VUMATEL Fibre relocation

    Yeah... Clearly I am not as constructive as you :)
  12. E

    AFRIHOST VUMATEL Fibre relocation

    Thank you.... I have been requesting Afrihost to pick up the phone and sort this crap out for 2 weeks.... The process is pathetic... Its doesn't help the customer or the isp.
  13. E

    AFRIHOST VUMATEL Fibre relocation

    Yeah, I totally agree with you. But why would I want to take a new line with the ISP that has been messing me around for 2 weeks?... Why on earth didn't Afrihost just say to me, hmmm well that relocation is going to be a disaster let's rather go with OpenServe? I accept that the 'issue' is...
  14. E

    AFRIHOST VUMATEL Fibre relocation

    The problem I am having is that everyone you speak to at Afrihost says something different. I provided proof of address to both Afrihost and Vumatel on the 24th of June.... and yet I sit here..... So when is this going to be sorted out? (the previous owner cancelled their service in May, and...
  15. E

    AFRIHOST VUMATEL Fibre relocation

    So I would like someone to explain to me what exactly Afrihost has been doing since Monday.....it feels like I have just been bullshitted since the 21st June
  16. E

    AFRIHOST VUMATEL Fibre relocation

    There's the ONT... Unless Afrihost wants to tell me that isn't the ONT?
  17. E

    AFRIHOST VUMATEL Fibre relocation

    This is actually insane.....
  18. E

    AFRIHOST VUMATEL Fibre relocation

    So I have gone from Vumatel phoning yesterday at noon telling me that they would be activating my line in 30 mins... To you are at the back of the queue.... I am not sure how to respond to that to be totally honest
  19. E

    AFRIHOST VUMATEL Fibre relocation

    Would I be correct in assuming that by rejecting the order and reissuing that I am now sitting at the back of a queue again?
  20. E

    AFRIHOST VUMATEL Fibre relocation

    Yep... I know that I can have more than one line, I had both OpenServe and Vumatel at my previous house...
  21. E

    AFRIHOST VUMATEL Fibre relocation

    I don't know about the old or new portals... BUT that is a reference number that Afrhost sent to me Wednesday in an SMS... See attached
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