Also received the same emails... Was waiting for delivery on 2 orders and still had 2 paid orders which I was planning to get printed next year...
Not really worried about the orders, but I feel for the wife and kids...
My allocation and level was messed up in the last allocation.
I logged a query on the day of allocation.
It toke FNB 3 weeks to fix it.
They have granted me the additional ebucks yesterday.
But they level has not been fixed. I will wait for the next run to correct my level.
The rule includes 32-Day notice accounts
"Have an FNB Savings and Investments Account(s) with a balance that grows by at least R1 250 per month (interest and profit excluded).
This excludes FNB Tax-Free Cash Deposit Accounts, FNB Equity Trading Accounts, FNB Unit Trusts and FNB...
I didnt get the points for growing Saving+Investment by R1250.
I gave them a call this morning to correct.
Had to explain the rules to the call centre agent
We agreed to disagree, she log a call and escalated it to the next level
Item name (be very descriptive): LG monitor 20 inch
Age and condition: about 5 years - good condition
Do you include packaging: No
Reason for selling: bought a bigger one
Location: jhb south
Shipping or collection: at buyer's cost