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  1. rain_networks

    Rain R379 cellphone only package

    Hi, eSIM remains on hold. Sorry
  2. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Hi, we can do this over the air, just PM me your details and we will do remotely for you.
  3. rain_networks

    Please do a MyBroadband speed test on Rain

    Hi, please PM me your details and let me help
  4. rain_networks

    Rain says users can expect faster 5G speeds in Pretoria and Johannesburg

    Hi, please PM me your details and we will sort this out.
  5. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Hi, please PM me your details if the issue is still persisting?
  6. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    PM me your details, i will escalate quickly
  7. rain_networks

    Rain support forum?

    Yes there is, in the next web build. Hopefully this coming week!
  8. rain_networks

    Rain 5G No Signal

    Hi, please PM me quick with your details. We use an over the air update server, if we can get your details we will push the firmware update to you. In the mean time if you can check your Network Mode setting, it should be on Auto
  9. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Hi, please PM me your email address that you registered on rain with. We will investigate straight away
  10. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Please PM me your details again - i will get it sorted. Looks like very bad signal or stuck on 4G
  11. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    We added a new set of routes to Europe - glad to see it's working
  12. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Nope, this could be a case of you been close to the edge of the cell, or between the edge of two cells - NSA handles this differently to SA. Lets see, i would recommend moving the router a bit, even 20cm could solve this.
  13. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Please PM me your details, let us take a look
  14. rain_networks

    Rain 5G No Signal

    P PM me your details, that looks like 4G, is your 5G light on?
  15. rain_networks

    Rain 5G No Signal

    We did the SA migration last night, please try a reboot and if it doesn't work, PM me your details and we will reach out solve.
  16. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Awesome, if you are in decent radio conditions then you can expect improvement when using SA. Please let us know how stable it is, from what we see its a big improvement! Let me know if you need anything else
  17. rain_networks

    Rain 5G No Signal

    Please PM me your details and i will get someone to investigate
  18. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    If this happens, just reboot and you will be able to use 4G
  19. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    You should never see both 5G and 4G lights on at the same time, it now defines which network you are on, so 4G light means you are on 4G only or 5G means you are on 5G only (SA) - should never see both lights.
  20. rain_networks

    RAIN 5G Gauteng NSA or SA thread

    Please PM me your details, will get someone to investigate and resolve
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