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  1. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Back up.. But been doing the Yo-Yo thing this morning..
  2. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    thank you. I had a mate who added google's way back when.
  3. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    On that subject, what are the CI official pri and sec dns ips? please?
  4. kombi-man

    Cool Ideas, My first experience

    Yeah, this was the point of my question on another thread. It's not "REALLY" Cool ideas fault of the fibre provider's service is shite! in my instance, I know the rubbish is Frogfoot's problem, but a little arse to blame or know Coolideas imo.
  5. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Do I understand this properly. I moved from We to Cool ideas. But the "back end" or the provided connection is still Frogfoot. So, 99% of the time, the drop, or failure, is frogfoot, correct? Or am I wrong? At what point, does the connection swap hands from Frogfoot to Cool Ideas, and so on?
  6. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Thanks @PBCool for applying pressure in the right areas, at least we get\see results.. Very happy.. Now, if I was still on Wa, I'd be going bezerk at someone on Whatsapp who'd be saying some or other kuk about my fibre line is fraying at the end and needs to be completely re-installed, and...
  7. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Update from Parklands, I'm back up at normal speeds.. so, they are working on the issue, and should have you sorted shortly.
  8. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Cool to at least see recognition they have issues.
  9. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Sorry, only saw twitch feedback. will hang on then.
  10. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    @PBCool , any internal feedback on possible outages or maintenance in Parklands\Sunningdale please? This is supposed to be 50/50.
  11. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    There's something wrong somewhere this morning. My download speed is sub 5Mb's (usually 50), but my ping is 4 Ms, and my upload is 50 of 50.. Rebooted already.. Same. Have logged a ticket. Can't see anything on Froogfoot's maintenance, or Coolideas. Anyone else in Parklands\Sunningdale having...
  12. kombi-man

    Webafrica and their kak.

    Sorry, update. It's the 8th of July. In my efforts of getting hold of someone, as I mentioned I took to twitter, and their PR person was a "real" contact. I also logged a ticket saying I'd like my credit note refunded, which got into their system. The Twitter PR person asked for my account, and...
  13. kombi-man

    Fibre ISPs in South Africa with the highest customer satisfaction scores in Q2 2021

    There's NO WAY Webafrica are that high. The ONLY reason they are there, is due to the speed tests, which lets face it, is provided by a different company! I doubt they'll even be functioning in 12 months time.
  14. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Im back up already. (Thankfully)
  15. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Right now I'm connected via my cel as a hotspot, and monitoring my router, and speedtests, and it's all over the place, up down, slw, fast, so, they're working on it right this minute.
  16. kombi-man

    Cool Ideas Fibre ISP – Feedback Thread 4

    Im in Parklands, and mine was also down, and right now seems to be going up and down. So at least they're busy with it.
  17. kombi-man

    WebAfrica - Can't cancel fraudulent service & debit order

    They've got sharp with that stunt, they now ATTEMPT to transfer you to support, which counts you down as a user, and after about 5 minutes, drops the line!
  18. kombi-man

    WebAfrica - Can't cancel fraudulent service & debit order

    Dude, I feel your pain. ESPECIALLY the fact you cannot contact these muppets any other way except via their rubbish Whatsapp system.. I've now taken to twitter as well.. I only left them last month, but they've taken off another month's subscription, etc etc. My next stop is to go change my...
  19. kombi-man

    Webafrica and their kak.

    Here's another prime example of how useless Webafrica is. Attached is my "Credit Note" from them "accidentally" debiting me another month, after I left them end of June. Note the letterhead part, and email address. So, I send an email with the attached, un-edited Credit Note, to said email...
  20. kombi-man

    Webafrica and their kak.

    Anyone here have an active email address for the finance department at Webafrica? Or someone that works there?
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