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  1. shifttymike

    Axxess is trolling me

    Touch wood, so far so good. Apparently my number has been removed from the system. Last time that happened, my number was removed from a specific job card which was already completed but it seems that things might be different this time. 1 week and no calls which is better than I've had for the...
  2. shifttymike

    Axxess is trolling me

    I'm hesitant to go the POPI route, I think harassment will get results quicker but I'll speak to a lawyer who knows better. @Captain Axxess said that Openserve was investigating, but now they aren't responding to my DMs.
  3. shifttymike

    Axxess is trolling me

    I received another call today at 18:40 from a really sweet Telkom employee from Kimberley who was really trying to go the extra mile to assist a customer before the weekend. Unfortunately, the alternate contact was me so that wasn’t particularly helpful. Let me reiterate: I’m being harassed by...
  4. shifttymike

    Axxess is trolling me

    It's a little more complicated. I am an Axxess client (have been for a decade, in the process of moving everything away), but not fibre. They're not calling me, but they're somehow managing to put my number as an alternate contact on Openserve job cards. That's what I suspect based on the chats...
  5. shifttymike

    Axxess is trolling me

    Not exactly surprised but this hasn't been resolved. I received a DM as promised, but it seems like nothing is being done. I got another call from a confused technician yesterday. (To be clear, I haven't been an Axxess fibre customer for 3 years) I really am starting to consider the sabotage...
  6. shifttymike

    Axxess is trolling me

    As you can probably tell by my post count, I don't come here too often :) I'm just confused as to why it's in _this_ thread, it just seems like spam to me. Or perhaps Axxess isn't the only troll ¯\_(ツ)_/¯
  7. shifttymike

    Axxess is trolling me

    What is done?
  8. shifttymike

    Axxess is trolling me

    Back in 2017 I had endless issues trying to get Openserve fibre through Axxess, where there was a fault, the fault was repaired and the order marked as complete when they hadn't actually pulled fibre to my apartment yet - just fixed the fault. I spent nearly 3 months trying to get them to create...
  9. shifttymike

    Can't activate Pay as you use / R50 per gig

    This page says that you can downgrade your plan, meaning theoretically I could activate the SIM on the R250 p/m plan and then switch to pay-as-you-use after the fact: https://support.rain.co.za/hc/en-us/articles/360006771158-How-do-I-switch-to-another-4G-plan- However, the website and the FAQ...
  10. shifttymike

    Can't activate Pay as you use / R50 per gig

    Fast-forward to 2021 and there's now no way to purchase a SIM directly from the website, only through Takealot or MrD (which I guess would be the same thing). A SIM obtained from Clicks doesn't give the option to activate pay-as-you-use either. Does this mean that pay-as-you-use is dead? The...
  11. shifttymike

    How to keep Cell C prepaid sim active?

    While I'm waiting for the wifi calling to be sorted out, can you retain your number by just recharging and not using any credit? Since WiFi calling isn't working anymore and international roaming isn't supported on prepaid sims, I have no way to actually use the sim cards.
  12. shifttymike

    CellC WiFi calling not working?

    Hello I am currently out of SA and probably won't be back before next year given the way that things are going. Myself and my wife are on CellC and have been using WiFi calling since we got here, but it seems to have stopped working around the beginning of March. I've been using my device...
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