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  1. M

    Im so tired of complaining about rain

    mmm - OK. Here is a tracert from my phone on vodacom :unsure: IP Tools (www.iptools.su) Traceroute Host: 8.8.8.8 #1 10.113.148.172 Ping: 18.5 ms TTL: 63 #2 10.251.53.249 Ping: * ms #3 10.251.53.237 Ping: * ms #4 10.251.53.238 Ping: * ms #5 196.207.33.2...
  2. M

    I need my refund From RainSA

    This is only when you cancel RAIN, not meant to be the normal pay method - So cancel RAIN, then change card, the moment you register the card, they would use the card and cvv to debit R1 just to make sure the details is correct - that goes through, so now that card is stored on your account -...
  3. M

    I need my refund From RainSA

    Save yourself allot of heartache and pain. If you with FNB - create a virtual card - switch the "debit" to that card and then delete the card - this is what I did just in case ;) If you with another bank - best would be to cancel that card and request a replacement.
  4. M

    Rain throttling work VPN??

    That is not correct. I was on the 5G premium package and I have experienced it firsthand - they throttle some VPN's Why only some - I have no idea, from what I could tell - all were using UPD and all same port - so how they decide is a mystery. I was not being throttled via nordvpn, but both me...
  5. M

    Im so tired of complaining about rain

    Don't generalize - its not all SA networks
  6. M

    Rain sucks

    Look - not to be negative or nasty - best move on, based on my experience. I got my RAIN premium back early 2020 - and speed was good. 1 moth later the trouble started but I made contact with some of the more senior staff members there, and they made me believe it will all be sorted out. But it...
  7. M

    South Africa's most popular firearms for self-defence

    Go Glock 26, get some glock 19 mags - fit them with x-grip's - lighter everyday carry - very compact - going this option still has 15 round capacity. And bonus is - 9mm availability.
  8. M

    5G Premium Cancel :-)

    Hehehe no need to improve, since i switched, steady just over 200 up and down, ping 2-3 ms, morning, midday, evening and night. Everything just works, alarm system good, streaming great, zero buffering, work vpn i get full speed, perfect zoom and team meetings, even the xbox is happy, wifes...
  9. M

    5G Premium Cancel :-)

    :rolleyes:I feel like i should start a support group or something... for RAIN survivors. Hi I'm mike, im a RAIN survivor. Its been 4 days since i was on the roof. I have not rebooted or adjusted anything in 4 days. Now I do not know what to do with all the extra time :rolleyes: My wife thinks...
  10. M

    Better fibre modem-router than TP-Link?

    I am no fiber or router expert, so can only tell you about my experience. I install a TP-link Deco M4 mesh network, and thus far - its been perfect. https://www.tp-link.com/za/home-networking/deco/deco-m4/ Both me and the wife works from home, IT development - so its zoom meeting, Teams -...
  11. M

    How do I get in contact with someone in accounts

    Did that already. Not to worry - being sorted out - thanks
  12. M

    How do I get in contact with someone in accounts

    Ok, will try again - was loged into the coolzone, and there was no numbers listed there - sorry - thanks
  13. M

    How do I get in contact with someone in accounts

    How do I get in contact with someone in accounts ? Would like to speak to someone about my account.
  14. M

    5G Premium Cancel :-)

    reworded it ... better ?
  15. M

    5G Premium Cancel :-)

    Finally the day arrived :D Well Just want to give a BIG thank you to Sebu from RAIN - who honestly told me to move service provider - and am I glad I did. @rain_mobile : can you please make sure that this cancellation is actioned, and I DO NOT get billed again. So as a test, and after my...
  16. M

    Help me undrrstand this 5G service.

    Sure will do. That was the point of my original post as I am experiencing exactly what you are, speed tests is good, but actual real live speed differs from that, with extreme slownes on my work VPN and also with streaming servises. But as you can see in this thread there is quite allot of...
  17. M

    Help me undrrstand this 5G service.

    Still on rain, couple of things was fixed and i just did not bother. But a rain tech convinced me Saturday to rather move, so I signed up for fiber first this this morning. Will let you know once it up and running side be side for a while.
  18. M

    RAIN - Great and worst service at the same time :-(

    This is flowing from : 5G Premium dropping speeds But not to clutter that thread - I am starting a new post as an update/progress post. First I had great service from both the RAIN rep here :thumbsup: And from the network guy (not sure if I am allwed to mention him by name) :thumbsup: So...
  19. M

    Please do a MyBroadband speed test on Rain

    Don't think its the unit - this is similar to what happened in march 2020 - when, they swopped my unit 2 times - and it still stayed the same, after repositioning multiple times, they tweaked setting on the 2 towers in range and that sorted it. I recon they doing some sneaky stuff behind the...
  20. M

    Please do a MyBroadband speed test on Rain

    Just for completeness of information, this is RAIN Premium package. Outdoor CPE, installed outside on a pole by RAIN themselves (I did original install, but rain redid network cable - made no difference, and fine tuned) Speed couple of weeks ago was over 400 morning and never dropped below 200...
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