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  1. M

    How do I get in contact with someone in accounts

    How do I get in contact with someone in accounts ? Would like to speak to someone about my account.
  2. M

    5G Premium Cancel :-)

    Finally the day arrived :D Well Just want to give a BIG thank you to Sebu from RAIN - who honestly told me to move service provider - and am I glad I did. @rain_mobile : can you please make sure that this cancellation is actioned, and I DO NOT get billed again. So as a test, and after my...
  3. M

    RAIN - Great and worst service at the same time :-(

    This is flowing from : 5G Premium dropping speeds But not to clutter that thread - I am starting a new post as an update/progress post. First I had great service from both the RAIN rep here :thumbsup: And from the network guy (not sure if I am allwed to mention him by name) :thumbsup: So...
  4. M

    No surprises here ...

    https://mybroadband.co.za/news/broadband/395703-best-and-worst-isps-in-south-africa-with-a-big-surprise.html
  5. M

    Help me undrrstand this 5G service.

    So we have 5G premium service that : 1.) Throttles VPN - hindering work from home. 2.) Throttles streaming. 3.) Throttles downloads. 4.) Throttles YouTube. 5.) Throttles torrents. 6.) Throttles VOIP. 7.) Latency to high to effectively play games. 8.) Is double NATed - so gaming is limited...
  6. M

    RAIN + Gaming = :-(

    Many guys has asked this before - here is why you cant really game on RAIN You have these ping spikes - like round 800ms ... is gaming that = death. Then the ping is not consistent, I know this is wireless and there will be variances, but not like this, there is variances of like 80ms, its...
  7. M

    5G and RAIN's insistence to over sell it ...

    Well this has been going since I first signed up with RAIN. They have all the info to prevent it, but either they just too greedy, of the people on the ground is not telling the truth to management. RAIN knows exactly how many people have 5G in an area, and how many is connected to a tower ...
  8. M

    And RAIN 5G premium back to 10Mbits ADSL speed again :-(

    This just sucks :-( Centurion. Over past week this is getting progressively worse, up to a point now where it's at an almost unusable state again. Its been a struggle since lock down. Even had techs here, router moved to 6m pole - clear line of sight to tower, 580m away. Was good for about a...
  9. M

    Major Rain 5G problems

    Did you guys read the article on the main page ? https://mybroadband.co.za/news/5g/352519-major-rain-5g-problems-no-internet-and-speed-drops-below-1mbps.html Best part is the end ..... "Shortly after Roos’s first response was received, he notified MyBroadband that Rain was confident the...
  10. M

    HUAWEI 5G Outdoor CPE (N5368X) Software Version

    What software version is everyone on ? Mine says Software version: V200R001C00SPC211 Been like that after I had to do a reset to recover from a reboot loop .... Enabled updates, and even after checking for update it says this is the latest version :unsure: Would be interesting to see how many...
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