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  1. Skyworth Digital Support

    Skyworth Binge Android TV box

    We noted the Mesh router issue, and are checking into it.
  2. Skyworth Digital Support

    Skyworth Binge Android TV box

    DTS settings are always tricky. Could you mail us your current settings? We don't currently offer phone support, so please mail us on support@myskyworth.com.
  3. Skyworth Digital Support

    Skyworth Binge Android TV box

    Updates will be in line with normal Android practice from Google.
  4. Skyworth Digital Support

    Skyworth Binge Android TV box

    Yes, it is Netflix, Amazon Prime and Disney+ certified, although as the latter is not launched here, you won't be able to use it.
  5. Skyworth Digital Support

    Skyworth Binge Android TV box

    Yes, but currently 16Gb would make this a bit complicated.
  6. Skyworth Digital Support

    Skyworth Binge Android TV box

    If you haven't come right drop us a mail at support@myskyworth.com. It may be the RCU has gone faulty, but there are some things we could try.
  7. Skyworth Digital Support

    Skyworth Binge Android TV box

    Please drop us a mail at support@myskyworth.com for instructions. If the unit is freezing, there may be a reason other than the software, or it may simply need a factory reset as the storage has become inconsistent or full.
  8. Skyworth Digital Support

    Skyworth Binge Android TV box

    Google certified devices do not make this optional. Unfortunately we cannot assist.
  9. Skyworth Digital Support

    Skyworth Binge Android TV box

    apologies all, we lost access to the account briefly. Will address queries now.
  10. Skyworth Digital Support

    Skyworth Binge Android TV box

    Apologies, we had some issues getting into the support accounts due to the pandemic. We have responded.
  11. Skyworth Digital Support

    Skyworth Binge Android TV box

    Please make sure your DStv Now app is up to date. If the problem persists, sometimes clearing the app cache and data and signing in again can recover it.
  12. Skyworth Digital Support

    Skyworth Binge Android TV box

    Please drop us a mail at support@myskyworth.com
  13. Skyworth Digital Support

    Skyworth Binge Android TV box

    Please drop us a mail at support@myskyworth.com
  14. Skyworth Digital Support

    [Personal Experiences] Hisense TV's

    We are Skyworth Digital. The TV division is a separate entity to us. You can get hold of them atcntqueries@sinoprima.co.za.
  15. Skyworth Digital Support

    Skyworth Binge Android TV box

    Would you be able to get us a picture?
  16. Skyworth Digital Support

    Skyworth Binge Android TV box

    Unfortunately it's not supported on this chipset.
  17. Skyworth Digital Support

    Skyworth Binge Android TV box

    Both USB ports broke off? That's quite unusual?
  18. Skyworth Digital Support

    Skyworth Binge Android TV box

    Absolutely correct. It is not the Skyworth Streama, but the DStv Streama.
  19. Skyworth Digital Support

    Skyworth Binge Android TV box

    Understandably annoying. The design choice here was a compromise, given that the RCU pairing instructions on the leaflet were wrong and the pairing had to change between Android 8.0 and Android 9.0.
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