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    Cool Ideas Fibre ISP – Feedback Thread 4

    I’m battling to understand this… I had an active working line 48 hours ago… supersonic release the line and now I have just had feedback that my ONT can now not be located for provisioning…. I call SADV and they locate the line and confirm the FSAN number and can see the line? 2 days to get a...
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    Cool Ideas Fibre ISP – Feedback Thread 4

    Ticket Number: #COOL-20211104-806394
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    Cool Ideas Fibre ISP – Feedback Thread 4

    @PBCool Hi there, Do you know roughly how long a migration process takes on SADV? My services were terminated by Supersonic last night and they confirmed the line has been released. I have an awaiting activation order with you guys.
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