2 month old helpdesk call still not resolved by MTN

[kingrob]

I am SO tired of MTN's incompetent helpdesk.

After MTN disconnected my number for five days (from 24 Dec), it was reconnected, but I was unable to dial 16202 to check my free minutes & sms'es.

Logged a call on 7 Jan 2007 and it's still not resolved.

Do you guys think it would be wrong if I demand that this contract be cancelled? I've wasted hours talking to incompetent MTN helpdesk staff.

 

[YelloFever]

I am SO tired of MTN's incompetent helpdesk.

After MTN disconnected my number for five days (from 24 Dec), it was reconnected, but I was unable to dial 16202 to check my free minutes & sms'es.

Logged a call on 7 Jan 2007 and it's still not resolved.

Do you guys think it would be wrong if I demand that this contract be cancelled? I've wasted hours talking to incompetent MTN helpdesk staff.

@kingrob

Hey there bud

Relax there mate Pm me the details - If you with MTNSP I'll have Pitbull and Snakepit look into this ASAP

MTNDD