2011 MacBook Pro 'failures' continue: Petition surpasses 20,000 signatures

[BrrIan]

Took a 15" one to Digicape on 27 February and had it back on 10 March.

 

[MagicDude4Eva]

Took a 15" one to Digicape on 27 February and had it back on 10 March.

As part of the exchange programme or for other reasons?

 

[Grant]

Just a quick update on this - we typically buy all our Macs from shopandship. One of our 17" developed the issue in January and we followed the Apple return process (http://www.apple.com/uk/support/macbookpro-videoissues/).

Laptop was returned via the retailer to Core 8th April and latest feedback from Core is that it will still take "several weeks" until it is repaired - not quite sure if this is due to Core relying on Apple or if it is a plain Core issue. It will be interesting to see if they actually repair or swop out with a refurb.

Has anyone here had better luck or are you guys also still waiting?

also digicape - 2 weeks.

took a pair in for "assessment".
if the machines qualify (which they did), digicape orders the logic boards for them.
i was told to bring the machines back in 10 days.
then when i took them in, digicape kept them for 2 days (+ weekend) for repairs

in total, i was without them for the 2 days + the weekend

 

[MagicDude4Eva]

also digicape - 2 weeks.

took a pair in for "assessment".
if the machines qualify (which they did), digicape orders the logic boards for them.
i was told to bring the machines back in 10 days.
then when i took them in, digicape kept them for 2 days (+ weekend) for repairs

in total, i was without them for the 2 days + the weekend

Crap - helpful tip to everyone else: NEVER, EVER, EVER, EVER send it into Core directly then - this is where my delay comes in.

 

[DotKomrade]

Crap - helpful tip to everyone else: NEVER, EVER, EVER, EVER send it into Core directly then - this is where my delay comes in.

It's a mistake you only make once.