24 Savannas for R19? Game glitch leads to online happy hour

[rvZA]

South Africans stocking up on beer and ciders for the weekend would have been forgiven for thinking they had somehow stepped into an early '90s time warp when using Game’s online platform on Wednesday evening.

Initially they had lots to cheer when they found they could purchase cases of certain beers and ciders for prices probably last seen in the early 1990s, with some even hopping on to Twitter to tell others about the online bonanza.

Some of the offers included 12 Savannas (500ml) for R25, while a case of 24 Castle Lites was available for R75. One mouth-watering offer included 24 Savanna Angry Lemon drinks (330ml) for the price of R19.

But happy hour came to an end all too quickly with Game, which is owned by JSE-listed Massmart, saying in a statement on Thursday a glitch had resulted in the dream prices.

24 Savannas for R19? Game glitch leads to online happy hour | Business

South Africans stocking up on beer and ciders for weekend would have been forgiven for thinking they had somehow stepped into an early '90s time warp when they made use of Game’s online platform on Wednesday evening.

www.news24.com

 

[rvZA]

Game apologised for the "inconvenience" and said that as per its terms and conditions "in the event of an obvious error" it would cancel the orders made at those prices and refund the full amount to customers.

No, it was not a 'glitch'. Incompetent staff.

 

[sefeddt]

Not surprised, Game is the worst retailer to deal with. Their online shopping site is a mess, took me 5 weeks to get a refund for an item I purchased based on incorrect specs.

 

[ForceFate]

No, it was not a 'glitch'. Incompetent staff.

Proof?

 

[rvZA]

Proof?

You think an incompetent computer did this?

Proof?

 

[backstreetboy]

Obvious error is obvious.

 

[rvZA]

Obvious error is obvious.

1 product, yes. 2 products, maybe. 3 products, useless incompetent staff members.

 

[ForceFate]

1 product, yes. 2 products, maybe. 3 products, useless incompetent staff members.

How are the prices set?

 

[rvZA]

How are the prices set?

You tell me

 

[ForceFate]

You tell me

You claim incompetence as if one needs a degree in mathematics to do this job. Truth is, people make mistakes. NASA once wrote off hundreds of millions due to a conversion mistake.

 

[rvZA]

You claim incompetence as if one needs a degree in mathematics to do it. Truth is, people make mistakes. NASA once wrote off hundreds of millions due to a conversion mistake.

As I said, incompetent staff. Imagine if both Game and NASA had competent staff members at the time..... A computer only does what a human tells it to do.

 

[ForceFate]

As I said, incompetent staff. Imagine if both Game and NASA had competent staff members at the time..... A computer only does what a human tells it to do.

Poor communication vs incompetence.

Erroneous entry of data vs...

 

[rvZA]

Poor communication

Erroneous entry of data

Therefore incompetent staff.

 

[ForceFate]

Therefore incompetent staff.

Your punctuation is wrong. Is it incompetence?

 

[rvZA]

Your punctuation is wrong. Is it incompetence?

Three times in a shot and yeah, I am as incompetent as s**t.

 

[ForceFate]

Three times in a shot and yeah, I am as incompetent as s**t.

Who set the standard? You?

 

[rvZA]

Who set the standard? You?

No, but I can see and smell incompetence when I come across it.

 

[akescpt]

No one will get anything. It happens all the time. They just refund with an oops email.

 

[Wut]

No one will get anything. It happens all the time. They just refund with an oops email.

And they earn interest on other people's money until the refunds go through. A happy little bonus for their mistake

 

[TheChamp]

Your punctuation is wrong. Is it incompetence?

The irony jumped over his head.
This things happen all the time but let Mr Incompetent find out about it.