guest2013-1
guest
- Joined
- Aug 22, 2003
- Messages
- 19,800
Good news (i hope)
They're supposedly doing the same changes this weekend as they did for 128k users, so hopefully good speeds will come our way.
If you feel you need to get credit (or a rebate) you can contact call centre, give them all the relevant details. It will then go through to customer care who will then pull your logs to verify you haven't received the advertised speeds, then to financial and management who will then decide to grant you rebate/credit.
Apparently, and this is taken in with some salt as I don't believe this orc, that international contention ratio will be dropped even further if things don't improve (meaning they'll buy more bandwidth)
Also... and this is what is hard to swallow, they're aiming to have the same contention ratio of 4:1 for international that they have for local... and that they will switch to their satelites as soon as possible (rumour of beginning next year)
Lets hope for the best?
Hell, my gran on a scooter with a memory stick is faster than Sentech's MyWireless!
They're supposedly doing the same changes this weekend as they did for 128k users, so hopefully good speeds will come our way.
If you feel you need to get credit (or a rebate) you can contact call centre, give them all the relevant details. It will then go through to customer care who will then pull your logs to verify you haven't received the advertised speeds, then to financial and management who will then decide to grant you rebate/credit.
Apparently, and this is taken in with some salt as I don't believe this orc, that international contention ratio will be dropped even further if things don't improve (meaning they'll buy more bandwidth)
Also... and this is what is hard to swallow, they're aiming to have the same contention ratio of 4:1 for international that they have for local... and that they will switch to their satelites as soon as possible (rumour of beginning next year)
Lets hope for the best?
Hell, my gran on a scooter with a memory stick is faster than Sentech's MyWireless!