3G/GPRS connection keeps getting dropped

DarkWhisperer

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Aug 12, 2005
Messages
152
Hi,

Im using a Nokia 6680, with a Vodacom pre-paid simcard. When Im using GPRS/3G, my connection gets dropped if its idle for more than 15-20 seconds. As long as its downloading data, its fine. I purchased the phone on an MTN contract, and when I use my MTN card, I have no connectivity problems at all. Please can someone help me resolve this issue, or at least help me get informed on what the problem is.

Thanks in advance...
 
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rehd

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Apr 15, 2005
Messages
471
Check what number you are using to dial with your MTN si, if it is *99***1# then change the number to *99***2# for your vodacom sim..
 

rehd

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Apr 15, 2005
Messages
471
check your number on the dial up connection in network connections.
 

DarkWhisperer

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Aug 12, 2005
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152
But Im not using my PC. Im using the GPRS/3G on my phone. And there is no "Dial Up connection" anywhere in my phones settings.
 

rehd

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Apr 15, 2005
Messages
471
Ok, my apologies, then on the phone, go into your network settings and see if you can change the band on the phone to 3G only or UMTS...
 

nsolomon

New Member
Joined
May 29, 2006
Messages
2
connection problem

i suspect you are having the same problem as me have you tested your connection in a different area?, vodacom seems to be wierd in some of the areas
 

DarkWhisperer

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Aug 12, 2005
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152
Under Network -> Network mode, I have a choice between "Dual Mode"(current), and "GSM". No sign of 3G only or UMTS.

Its not an area/tower problem. Both my brothers live with me, use Vodacom as well, and have absolutely no problems.
 

Gunny

Expert Member
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Jan 13, 2006
Messages
2,148
If thats the case its probably your access point or browser settings try sending the internet.GPRS settings to your phone again.
 

DarkWhisperer

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Aug 12, 2005
Messages
152
@Gunny: Doesnt help. Tried it a few times. No change. Even a full phone reset & re-download of settings resulted in the same problem. Could it perhaps be a phone hardware problem? Could that result in such a subtle problem?
 
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DarkWhisperer

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Aug 12, 2005
Messages
152
Well, guys, I think I have resolved the issue.

I suspect it was problem because I use both MTN & Vodacom GPRS on the same phone(by swapping sims). Under Packet Data, somehow the Access Point value was blank. I set it to the Access Point value in Internet.GPRS, and my connection seems to be staying solid. I just got to remember to change it to the MTN equivalent when I change cards(Almost never).

Thanks for all your help:) I really appreciate it.
 
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