Hillcrest KZN
Hillcrest here to:
Problem
Every single evening my adsl is useless, and I mean useless. I have logged many complaints with no joy.
Only time I can use it is after maybe 2300 when some throughput returns.
I have been sending Telkom recorded vids of my throughput on youtube daily, as it classifies as a non service by their own standards they have set, still no action.
example
https://www.dropbox.com/s/kidfosc6un8egbd/aug12.mp4
By rights I don't have to pay for this!
Tel No: 031-762
Line Speed :4MB line
ISP's: I have 5 separate ISP accounts (a result of trying to find something that works and this includes Telkom. I use MWEB Uncapped the most as it seems better than the rest.
When : Problem every evening, literally. between say 1700 and 2300.
Tracing route to telkom.co.za [196.43.22.222]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 31 ms 30 ms 28 ms 41-133-72-1.dsl.mweb.co.za [41.133.72.1]
3 * * 29 ms 197-82-5-250.dbn.mweb.co.za [197.82.5.250]
4 23 ms 21 ms 24 ms 197-82-2-3.dbn.mweb.co.za [197.82.2.3]
5 38 ms 37 ms 29 ms tengig0-0-0.vic-pr-1.mweb.co.za [197.80.4.141]
6 34 ms 31 ms 31 ms jhb.telkom-ipnet.co.za [197.80.4.117]
7 30 ms 30 ms 29 ms 196.43.25.137
8 40 ms 39 ms 33 ms 196.43.39.162
9 42 ms 39 ms 43 ms rrba-ip-bssr-1-ge-2-48.telkom-ipnet.co.za [196.43.23.6]
10 32 ms 38 ms 37 ms nbsc-ip-bssr-1-atm-5-0-0-1.telkom-ipnet.co.za [196.43.23.30]
11 45 ms 44 ms * nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]
12 32 ms 32 ms 36 ms nbsc-ip-rcache-1-vif0.telkom-ipnet.co.za [196.43.22.222]
Trace complete.
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