Hi guys,
A curious "fault" happened on my line. My phone stopped working for 4 days, but my ADSL was fine. I tested the phone and all the connections and everything was fine. The telkom technician that visited me said that there was a "problem" at the switchboard. This shows me that having ADSL without being able to use a phone on the line is quite possible.
Telkom still don't want me to have ADSL alone though. I still have to pay the line rental for the voiceline. This is charging me for a service I DO NOT WANT or use.
Is there not a law against this somewhere?
Let's all phone them and tell them we only want ADSL and not a voice line with it.
Oh...and yeah...they suspended my service on the last payment date and now wants to charge me a reconnection fee. I think a "lack of service" fee from my side will be required.
Cheers!
A curious "fault" happened on my line. My phone stopped working for 4 days, but my ADSL was fine. I tested the phone and all the connections and everything was fine. The telkom technician that visited me said that there was a "problem" at the switchboard. This shows me that having ADSL without being able to use a phone on the line is quite possible.
Telkom still don't want me to have ADSL alone though. I still have to pay the line rental for the voiceline. This is charging me for a service I DO NOT WANT or use.
Is there not a law against this somewhere?
Let's all phone them and tell them we only want ADSL and not a voice line with it.
Oh...and yeah...they suspended my service on the last payment date and now wants to charge me a reconnection fee. I think a "lack of service" fee from my side will be required.
Cheers!