Guess its time to shop for a new ISP again...
Theres a reason I left Afrihost for Axxess!
Afrihost's letters of account terminations for violating their policies is ridiculous.
Before I get flamed here's the background:
Employee x sends a funny email (onsite hosted servers) to a friend with a Yahoo email.
Her friend flags it as a spam email (Yes, we can have a whole debate over that friendship

Yahoo moans to IS who moans to Afrihost and Afrihost gave us their letter of account suspension until we can prove what we did to remedie the problem.
End result is our employee gets a written final warning since the company cannot afford to be without internet for even a few hours.
Needless to say I convinced the directors to switch ISP's.
I think Afrihost have lost a lot of customers over the years for exactly this type of behavior.
Now it seems another switch is coming...